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Sony TV Not Connecting to WiFi: Causes and Fixes

A smart Sony TV opens up a whole new world of entertainment. It allows you to stream your favorite shows, movies, and music. However, it can be frustrating when your TV fails to connect to WiFi.

sony tv remote pointed on screen

Your Sony TV is not connecting to WiFi due to incorrect date and time settings, software bugs, or weak signal strength. Easy fixes for these issues include power resetting your TV and router, updating the TV, and reconnecting to the WiFi.

In this article, I’ll discuss why a Sony TV may fail to connect to WiFi and suggest potential solutions to the problem. Keep reading to learn how to get your Sony smart TV connected to the WiFi in no time.

Why Your Sony Smart TV Is Not Connecting to WiFi

sony tv main menu

A Sony smart TV that doesn’t connect to WiFi is not very useful. Without WiFi, you can’t take advantage of all the features that make your TV smart. While there are many potential causes, some of the most common reasons for the problem include:

Incorrect Date and Time Settings

Your Sony TV won’t connect to WiFi if its date and time are set incorrectly. This is because the TV uses the date and time to connect to the internet and download updates. When these are set wrong, your smart TV will no longer receive accurate real-time information, causing it to malfunction.

Software Bugs or Outdated Software

remote pointed on sony tv

A software bug is a flaw or fault in a TV’s software that can cause it to malfunction. Blocking WiFi access is a possible consequence of such a malfunction. Alternatively, if your TV’s software is outdated, it may be unable to download the latest updates, causing it to malfunction.

Weak Signal Strength

Weak WiFi signal strength leads to slow connection speeds, which can cause a Sony smart TV to fail to connect to WiFi. The most common causes of weak WiFi signal strength are:

Gizmo Geek Guide posted this on November 2, 2022 as the original owner of this article.

  • The router is too far from the TV
  • Interference from other electronic devices
  • Objects blocking the router’s signal

It’s worth noting that your TV may connect to the internet even if it has a weak signal. However, the connection will be slow, and you’ll likely experience buffering when streaming video.

5 Easy Fixes for a Sony TV That Won’t Connect to WiFi

man pointing remote on sony tv

Now that you know some of the reasons why your Sony TV may not be connecting to WiFi, how can you go about solving them? 

Here’s how:

Power Reset Your TV and Router

One of the first things you should try when troubleshooting a Sony TV that won’t connect to WiFi is power resetting the TV and router. This will clear any temporary glitches that may be causing the problem.

To power reset your TV:

Gizmo Geek Guide uploaded this as an original article on November 2, 2022.

  1. Unplug the power cord from the back of the TV.
  2. Wait 60 seconds.
  3. Plug the power cord back into the TV.
  4. Power on the TV and test whether it can now connect to the WiFi.

If the TV fails to connect to the WiFi after power resetting it, power reset your WiFi router using the below procedure:

  1. Unplug the power cord from the back of the router.
  2. Wait 60 seconds.
  3. Plug the power cord back into the router.
  4. Wait for the router to get back online. This takes approximately 2 minutes.
  5. Try connecting your Sony TV to WiFi.

If the problem is with the router, your TV should now connect to the WiFi. 

Update Your TV’s Software

Your TV may not be able to connect to WiFi or download updates if its software is outdated. Outdated software can also cause other problems, such as:

  • Slow performance
  • Freezing
  • Crashing
  • Incorrect display of colors

It’s worth updating your TV’s software if you’re experiencing any of these issues. Here’s how to do it:

  1. Press the Home button on your remote control.
  2. Navigate to “Apps.”
  3. Select “Help.”
  4. Navigate to “System Software Update.”
  5. Click “Check if updates are available for your TV.”
  6. Check the automatic update section.
  7. Download and install any pending updates.
  8. Restart your TV and try connecting it to the internet.

Remember to agree to the Sony privacy policy by pressing “Help” on the remote and navigating to privacy settings. If you do not, your TV may refuse to install updates.

Set the Correct Date and Time

If you’ve tried the above fixes to no avail, it’s worth updating your TV’s date and time settings to ensure they are set accurately.

Here’s how you can check and update your TV’s date and time:

  1. Press the Home button on your remote control.
  2. Navigate to “Settings.”
  3. Select “System settings.”
  4. Click “Date and Time.”
  5. Uncheck “Automatic Date and Time.”
  6. Use the remote to input the correct date and time.
  7. Try connecting to the WiFi again.
  8. Disconnect and Reconnect the TV to the WiFi Network

If you’ve tried all of the above and your TV still won’t connect to WiFi, it’s time to disconnect and reconnect the TV to your network. Here’s how:

Press the Home button on your remote control.

  1. Navigate to “Settings.”
  2. Select “Network & Internet.”
  3. Click “Network Connection.”
  4. Select “Disconnect.”
  5. Select “Connect” after the TV has disconnected from the network.
  6. Enter your correct WiFi password when prompted.
  7. Factory Reset the TV

If all the above fixes fail, the last resort is to factory reset your TV. This will delete all your saved settings, and you’ll have to set the TV up from scratch.

Factory Reset Your Sony TV:

  1. Press the Home button on the remote control.
  2. Navigate to “Settings.”
  3. Select “Storage and reset.”
  4. Select “Factory Data Reset.”
  5. Restart the TV and try connecting to the internet. This should solve your problem.

Final Thoughts

Dealing with a smart TV that won’t connect to the WiFi can be annoying. However, knowing the potential causes of this problem is the first step to solving it. I’ve outlined several steps you can take to resolve the issue here. Hopefully, you’ll have your TV up and running in no time.

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Gizmo Geek Guide published this original article on November 2, 2022.

Sony TV Horizontal Lines on Screen