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TCL TV Remote Not Working

If you’re looking for a TV that offers high-quality picture and audio at affordable prices, you can’t do much better than TCL. So, what does it mean if your TCL TV’s remote control isn’t working? Can you fix it? 

TV remote sitting in front of TV

Your TCL TV’s remote isn’t working because there’s an obstacle between it and the TV. The problem can also be due to dirty remote control buttons, dead batteries, a faulty infrared pointer, or streaming device interference. If the remote and the TV aren’t connected, this could also be why.

Read on if you want to know more about what’s causing your TCL TV’s remote control to malfunction. In the last section, I’ll provide some simple fixes. 

Why Your TCL TV Remote Isn’t Working

Hand holding TV remote in front of TV display

Various reasons could be causing your TCL TV remote not to work, from a simple physical barrier to interference from other devices: 

There’s an Obstacle Between the TV and the Remote

This is probably the first thing you should consider when your TV’s remote is not working. Physical barriers can stop the TV from responding to the remote because they prevent the infrared signals from getting across. Obstacles can also prevent the TV from receiving WiFi signals. 

The Remote Control Buttons Are Dirty

Most people use their remote controls every day and, if you don’t wipe them down regularly, they can get quite dirty. The accumulated dirt around the buttons can cause them to become jammed and interfere with the remote’s normal functioning. 

The Remote Control Batteries Are Dead

Like other remote controls, TCL remotes use regular batteries. When the batteries are low on power or dead, they won’t provide enough power for the remote to send signals to the TV. Remote control batteries usually last for a long time, but will start to lose power after a year or so. 

The Infrared Pointer Is Faulty

Some versions of the TCL remote may use an infrared signal, while others use WiFi to send signals to the TV. Sometimes, the infrared pointer can become physically damaged or have built up dirt or dust. You can usually tell if it’s dirt causing the problem if you see grime covering the infrared light. 

The TV and the Remote Aren’t Connected

If you’re using a WiFi TCL remote, it must be paired with the TV so that they can communicate. You might not remember doing the pairing because it’s usually done at the factory, and your remote is ready to use by the time you buy it.

However, glitches or power issues can suddenly cause the TV and the remote to become unpaired, causing the remote not to work.

Streaming Device Interfernce

When you use your TCL TV, you may also have a streaming device that provides the content that you watch, such as a Firestick (check my other article if there’s a problem with your Firestick remote). 

Gizmo Geek Guide posted this on June 6, 2023 as the original owner of this article.

This device is usually installed in front of the TV, and the position might cause interference to the signal that the remote uses to connect to your TV, resulting in your remote not working.

Fixes for a TCL Remote That Isn’t Working

Hand holding TV remote in front of TV display

If clearing obstacles, cleaning the remote parts, or replacing the batteries doesn’t work, there are some additional troubleshooting steps you can try.

1. Remove the Obstacles

If you think that there are obstacles between your remote and the TV, a simple solution is to move away any object that might be causing the problem. Anything dense enough can act as a barrier, so make sure that there is plenty of empty space between the TV and the remote. 

2. Clean Your TCL TV’s Remote

If your TCL TV’s remote looks dirty, this could be causing the problem. If so, the solution is pretty straightforward: clean the remote. This will help solve the issue of stuck buttons and a dirt-covered infrared pointer. 

Antibacterial wipes usually do a fantastic job of cleaning remote control buttons. After giving your remote control a thorough wipe, it should be good to go. 

3. Replace the Remote Control Batteries

Low power or dead batteries are easy to replace and, if it’s been a while since you’ve done this, buy some replacement batteries and dispose of the old ones. 

Remote controls use very little battery power, and their batteries can easily last for two years. However, avoid using rechargeable batteries because they lose power gradually, regardless of how much they’re being used.  

4. Restart Your Remote

If there’s a bug or sensor issue with the remote, you can try resetting it to eliminate any possible issues. To restart the remote, follow these steps:

  1. Remove the batteries from your remote.
  2. Unplug your TV from the power source. 
  3. Wait a few minutes.
  4. Re-insert the batteries into the remote and plug the TV back into the power outlet.
  5. Turn on your TV and try the remote again.

5. Restart Your Roku TV 

TV remote sitting in front of TV

If there’s a problem with the sensors on your TV, you might need to restart it to get rid of any glitches that do not allow the TV to respond to your remote. 

Here’s how to restart the TV:

  1. Unplug the TV’s power cord from the power outlet.
  2. Press the power button on the TV and hold it for 10 to 15 seconds.
  3. Plug the power cord back into the outlet.
  4. Turn on your TV and see if the problem is solved.

6. Pair the TV With Your Remote

Pairing the remote with your TV is pretty easy, and it only requires pressing a button. However, for an extra step, unplug your TV from power for a few seconds and plug it in again. Then, all that’s left is to press the pairing button on the remote and hold it until the remote blinks.

7. Use an HDMI Extender for the Streaming Device

If your streaming device is interfering with your remote and causing it not to work, you can work out a way to move the device out of the way. 

One way is to use an HDMI extender, which plugs into the HDMI port in the device and allows you to place it further from the TV. This way, it’s far away and can’t interfere with your remote.

8. Replace Your Remote

If none of the fixes I mentioned above works for you, your remote might have a more serious problem. You can try contacting TCL customer support for more information, but if there is damage, there’s not much anyone can do. The simplest solution is to replace the remote.

Final Thoughts

It’s normal for TCL TVs not to have any issues but sometimes it might give you trouble with the remote. The problem may be because of physical, external causes, or internal software issues. Depending on the problem, you can try different solutions.

Gizmo Geek Guide uploaded this as an original article on June 6, 2023.

However, it’s possible that your remote is just broken and can’t work again without being repaired by a professional. To save time and probably money, you can just replace it with a new one.

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Gizmo Geek Guide published this original article on June 6, 2023.

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