Watching YouTube is a hobby for many people. While you could view your favorite YouTuber on your smartphone or tablet, nothing would come close to the experience of watching it on a 60-inch, 4K resolution Samsung TV. So, it may feel like a huge downgrade and letdown if the app suddenly stops working on your TV, but it’s pretty easy to fix.
YouTube may stop working if its cache on your TV has been corrupted or the app faces some sort of bug/glitch. There’s also a chance that YouTube servers may be down for maintenance. If not, you might have an unstable internet connection and may need to restart the router to resolve the problem at hand.
All the causes for the YouTube app not working on your Samsung TV have a solution. To get the most out of your YouTube experience, dive into this article to learn about what you can do to fix your YouTube app not working on your Samsung TV.
3 Reasons Why YouTube Is Not Working On Your Samsung TV
There can be several reasons why you’re unable to launch YouTube on your TV. Let’s briefly talk about some of the leading causes that may be tinkering with the app’s ability to function:
|
Factor |
Reason |
|
App Cache |
Corrupted Data Cache |
|
Outdated TV Firmware |
Older TV version may cause app crashes |
|
Internet Connection |
Sloppy Internet Connection |
Reason 1: Cache
Caches are used by apps, including YouTube, to decrease the retrieval time of data for them. They’re created the first time you use an app and are used repeatedly when you launch the app. However, the cache can get corrupted over time and may hinder the app’s ability to work correctly.
There’s a good likelihood that your YouTube cache might’ve gone berserk and may be inducing issues within the app.
Reason 2: Outdated Firmware
Although Samsung keeps rolling out updates to fix bugs/glitches faced by users all around the globe, some people have a habit of not updating their TV software. While it is optional to do so, it can help solve many problems, which may include issues such as YouTube not working on your TV. It’s recommended to keep your TV up-to-date to avoid any sort of compatibility issues.
Reason 3: Internet Connection
Your Samsung smart TV requires a steady internet connection to help you use streaming services like YouTube. If you’re unable to use YouTube, a good idea would be to see if your TV is connected to the internet or if your internet is working correctly. If your TV is connected to the internet using an ethernet cable, check for any disparities in the cable.
6 Solutions To Make YouTube Work On Your Samsung TV
While seeing yourself spending hundreds of bucks on a smart TV with issues opening YouTube is frustrating, don’t worry. These bugs are quite frequent, but the good thing is that they’re pretty easy to solve. So let’s discuss the solutions that will help you fix the trouble at hand:
Solution 1: Take A Look At YouTube Servers
Before you do anything, check the status of the YouTube server. If it’s down, you won’t be able to surf on YouTube on any of your devices, let alone your Samsung TV. You can check the status of YouTube’s server by going to the Downdetector website and typing in its URL. It will let you know if the service is facing issues or not.
Alternatively, try opening YouTube on a couple of your devices except your TV. If Youtube fails to load on them as well, it’s probably a server-side issue, and there’s nothing much you can do about it.
Solution 2: Check Your Internet Connection
The next step you can do is to see if your Samsung TV is connected to the internet or not. Your YouTube app won’t work if your TV does not have an active internet connection.
How To Check Internet Connection
Having an active internet connection is essential for streaming services apps such as Youtube to work. To check your internet connection, follow these steps:
Step 1: Press the Home button on your remote control.
Step 2: Go to Settings → Network → Network Status.
You’ll then see a screen displaying “Your TV is connected to the internet” if you’re successfully connected. If not, make sure your ethernet is connected properly to your TV. In case you have a wireless connection, go to the network settings and connect the TV to your internet.
Gizmo Geek Guide posted this on April 28, 2023 as the original owner of this article.
Next, you need to test if your internet is working. You can do that by opening up any browser on your smartphone or computer and typing something on it. If it brings back any result, your internet is working.
Solution 3: Clear Cache
While cache data reduces loading times, it can sometimes have the opposite effect on apps if corrupted. You should clear your app’s cache once every month to avoid corrupted caches.
How To Clear App Cache
There’s a good chance that your YouTube app is going through the same dilemma. Here’s what you need to do to clear YouTube’s cache:
Step 1: Press the Home button on your remote control.
Step 2: Navigate to Settings → Device Care → Manage Storage.
Step 3: Search for YouTube in the list of applications.
Step 4: Once you find it, select View Details and then press Clear Cache. Click on Close after the cache has been cleared.
Solution 4: Updating Software
Keeping your Samsung TV updated is a great way to prevent all the bugs/glitches that might bother you later. Older software might not support YouTube, which is why the latter is not working.
How To Update Your TV’s Software
Updating your firmware may help you eliminate the YouTube app glitch that stops it from functioning correctly. Here’s how you can update your TV’s software:
Step 1: On your TV remote, click on the Home button and then navigate to the settings on your TV.
Gizmo Geek Guide uploaded this as an original article on April 28, 2023.
Step 2: Select Support → Software Update → Update Now.
Your TV will then update and restart. Don’t turn off your TV while it is updating.
Solution 5: Reinstall YouTube
Apps can also get corrupted and glitchy from an interrupted download. Sometimes reinstalling the YouTube app might help to eliminate the conflicting software preventing it from opening.
How To Reinstall Youtube
To reinstall, you will first need to delete YouTube, and then install it again. Here’s how:
Step 1: Click the Home button on your remote control.
Step 2: Go to Apps → Settings. Then find and select the YouTube app.
Step 3: After you’ve chosen it, click on Delete and then select Delete again to confirm.
Step 4: Go to the Home screen, Apps, and then click on Search.
Step 5: Type YouTube on it and download it.
This will reinstall YouTube and hopefully resolve the problem that’s been bothering you.
Solution 6: Contact Samsung
If the above methods don’t assist you, you can always contact Samsung. They’ll be able to provide you with accurate solutions, and the good thing is, it won’t even cost anything at all unless it’s a hardware issue.
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Gizmo Geek Guide published this original article on April 28, 2023.