Many people love to watch YouTube for various reasons. You might like to watch comedy segments, videos on changing your car’s oil, or even pimple-popping clips! When YouTube is not working on your Hisense TV, the reasons can be wide-ranging.
YouTube may not be working on your Hisense TV because the internet connection is broken, the YouTube app needs an update, or the TV needs a reset. Fortunately, the fixes for these issues are generally easy and will return the app to proper working order.
When digital devices work well, they are amazingly efficient. However, when they don’t work, you can get annoyed quickly and forget the easy fixes that remedy the problems. Keep reading to learn why the YouTube app might not work and how to apply the fixes to restore the app on a Hisense TV.
Reasons YouTube Is Not Working on Your Hisense TV
Turning on the TV only to find all the apps and channels are working except YouTube is annoying. When the app buffers repeatedly or won’t even load, there can be several causes. Assuming your TV is YouTube compatible, here are some logical reasons why the app isn’t loading.
The YouTube App Is Not Working
There are times when the YouTube streaming service is having technical difficulties. While YouTube streaming problems are rare, they happen, and the app won’t work on your Hisense TV.
You can check online at a site like Isitdownrightnow.com to see if the app has lost service for a bit. This site displays problems, outages, and other reasons why the app might not work at any given time.
The Internet Connection Is Too Slow
Depending on the video resolution, YouTube has recommended sustained speeds for watching the videos on the website. Slower internet speeds show up as slow loading, repeated buffering, and lags in the video. Here is what YouTube recommends to watch what you want on their app.
| Standard Definition | 1.1 Mbps |
| High Definition 780 | 2.5 Mbps |
| High Definition 1080 | 5 Mbps |
| 4K | 20 Mbps |
| 8K | 100 Mbps |
You can also check your internet speed at multiple websites, including Fast.com.
The YouTube App Needs To Be Updated
Every app requires periodic updates, and the YouTube app is no different. Most of the time, apps update automatically, but there are times when you will need to initiate the update. Updating the YouTube app is one way to get the shows and videos you want to watch up and working.
Fixes for YouTube Not Working on a Hisense TV
There are some apparent fixes for YouTube so it works on your Hisense TV again. Other fixes are more complicated, requiring more steps, but getting the YouTube app to work on your TV is frequently not difficult. Here are some repairs that will work on a Hisense TV.
1. Reset the Hisense TV
Resetting your Hisense TV is an easy first-fix attempt. As with many digital devices, sometimes the most straightforward fix works for resetting the TV to its regular working order. The following reset should correct the YouTube viewing problems. Here are the steps to reset the TV.
Gizmo Geek Guide uploaded this as an original article on January 30, 2023.
- Disconnect the TV from the power outlet.
- Press the power button on the Hisense TV for one minute.
- Leave the TV disconnected from the power for ten to fifteen minutes.
- Reconnect the Hisense TV to the power outlet.
2. Update the YouTube App on the Hisense TV
While most apps will update automatically, you can update the app to see if that is the viewing problem. This is an easy fix and you can do it as often as necessary to return the app to working order on your Hisense TV. Follow these steps to update the YouTube app.
- Navigate to the Hisense home screen.
- Locate the YouTube app.
- Press the red button on the TV remote.
- Enter OK.
- Go to the Google Play Store.
- Find the YouTube app.
- Choose the YouTube app and install it.
This should resolve any viewing problems so you can navigate back to the app and watch the videos and shows you have been waiting to see.
3. Clear the Hisense TV Internet Memory Data
The Hisense TV holds data and other digital information from searches and needs to be cleared occasionally. This is normal for all digital devices and will free up memory so the shows load faster. Clearing the memory can improve your watching experience since the data that slows the video is gone. Here is how to clear the cache data.
- Press the HOME button on your Hisense TV remote.
- Choose NETWORK from the options.
- Select CLEAR INTERNET MEMORY from the list.
- Press enter to clear the memory.
4. You Need To Reset the Internet
There are times when the internet connection fails. To fix this, you need to address any issues with the internet router and modem that supply the link necessary for your Hisense smart TV and YouTube app to work correctly. Follow these steps to reset the internet connection.
- Locate the modem and router.
- Unplug these devices from the electrical outlet.
- Wait for one to two minutes.
- Plug the modem and router back into the electrical outlet.
- Wait for the blue light to indicate the modem and router are working.
- If you don’t see a blue light, you should contact your service provider since the problem could be somewhere on the outside line.
Final Thoughts
While there can be multiple reasons the YouTube app is not working on your Hisense TV, most of the time, the remedies are easy to accomplish and fix the problem. A smart TV is simply another smart device that requires periodic resetting to remove bugs from the software.
Unplugging the Hisense TV from the power source is a great first attempt at getting the YouTube app back in working order. When none of the regular fixes work, you might need digital support help.
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Gizmo Geek Guide published this original article on January 30, 2023.