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Vizio TV Won’t Turn On

VIZIO produces quality smart TVs that allow users to enjoy in-home entertainment at an affordable price. However, it can be incredibly frustrating when something goes wrong with these smart TVs, such as not turning on. There are several reasons why a VIZIO won’t power on and multiple fixes to remedy the problem.

vizio tv remote

A VIZIO TV won’t power on if it’s stuck in Standby Mode or experiencing issues with the power source, display, Mute Screen, or internal components. Check the remote function, ensure the TV is plugged in, turn off the Mute Screen feature, and power cycle the TV. If this fails, call VIZIO Support.

This article touches on five common issues that cause a VIZIO TV to stop powering on and five possible fixes. Read on to learn more.

Why Your Vizio TV Won’t Power On

vizio tv remote display

You arrive home and sit down to binge-watch your favorite series only to find that your VIZIO isn’t powering on — now what?

VIZIO TVs are known to have problems with the display or powering on. Still, there are usually easy solutions for most of these issues. If the problem persists after trying all of the fixes in this article, the company is ready and available for service requests if the product remains under warranty.

Note: When receiving an error message on your VIZIO TV screen, check the VIZIO Support website to find the meaning behind the specific error code or message.

TV Is Stuck in Standby Mode

VIZIOs in Standby Mode still receive power, but the television is powered down (though not entirely off). The TV is “asleep,” much like our computers “hibernate” when not in use. This allows the television to power on more quickly than if completely shut down.

When you press the power button on the VIZIO TV or remote control, the television should exit Standby Mode and power on; the power indicator light should change from red to blue to reflect this. If the indicator light on your VIZIO stays red, the TV is experiencing issues getting out of Standby mode.

Trouble getting a VIZIO out of Standby Mode could be due to one of several reasons, including:

  • Loose external wires
  • Dead batteries in the remote
  • Issues with the power button
  • Problems with internal components, such as circuit boards

Problem With the Power Source

If you’re failing to receive any power at all to your VIZIO (e.g., the power indicator light doesn’t turn on) after pressing the “On” button on the TV or remote, then the issue most likely lies with the device’s power source.

Problems with the power source are usually due to:

  • Loose power connection at the back of the VIZIO
  • Loose power connection at the wall/outlet
  • Problems with electricity to the outlet
  • Issues with the power cord (i.e., frayed or severed wires, etc.)
  • Damaged internal power supply

TV Experiencing Display Issues

vizio tv display

When pressing the “On” button on the VIZIO TV or remote, if the power light does come on (and turns blue), but the screen remains black, you know the device is receiving power. If you fail to see a picture, the problem is with the display. Display issues are relatively common with VIZIO TVs — they may be a quick, easy fix or require a more complex solution, depending on the root of the problem.

Potential causes of display issues on VIZIO TVs include:

  • A malfunctioning or defective backlight
  • Problems with internal picture/display components
  • Cracked or damaged LCD

You’ve Activated the Mute Screen Feature

Many VIZIO TV models include a feature allowing users to “mute” the television screen while listening to audio streaming services (i.e., Pandora, Spotify, YouTube Music, etc.). The Mute Screen feature shuts the screen off during playback, so once activated, the screen is black.

Fortunately, this is an incredibly easy fix, as discussed in the section of this article entitled “5 Easy Fixes for a VIZIO TV That Won’t Turn On.”

Manufacturer Defect or TV Requires Servicing

Sometimes, the problems with a VIZIO are beyond the scope of what a person can repair as a regular consumer (unless you’re ultra tech-savvy). If your VIZIO TV refuses to power on but maintains a flashing orange power indicator light, you’re likely experiencing a more severe problem with the internal components.

In this case, the best solution is to request support from VIZIO. If the TV is still covered under warranty, you can have a technician come out to service and repair the television, or the company can send out a replacement.

4 Easy Fixes for a Vizio TV That Won’t Turn On

vizio tv reboot settings

1. Check The Remote

It doesn’t take a rocket scientist to check the remote when a VIZIO TV won’t power on, but it’s important to mention because it’s the easiest problem to rule out.

If you can’t power the VIZIO on using a remote, remove the battery cover and ensure they’re properly installed. If so, remove them, press and hold the power button for 10 seconds, and replace the old batteries with a fresh set. Holding the power button down while the batteries are out removes any residual power from the remote. Try the device again.

If you’re still having trouble, move on to the next potential fix.

2. Check The Power Source

The next course of action is to check all of the power sources to the outlet and the VIZIO TV.

Observe the cords, looking for any frayed wires, severed connections, or other signs of damage. You’ll have to replace any damaged cables before proceeding. If everything seems to be in good shape, keep reading.

Depending on where the television sits, children and pets can knock cords loose during play. If the TV sits on a rotating mount, movement can loosen cables. Even a slightly loose cord can affect the connection, so the best way to ensure everything is secure is by unplugging the cords (to the back of the VIZIO and the wall) and plugging them back in. When using a power strip, ensure the button is switched in the “On” position.

If you’re still experiencing issues powering on your VIZIO, plug the power cord into a different outlet. If it receives power, then the problem is with the original outlet. If it doesn’t work, plug another device into the original outlet to see if it receives power. If it does, then the device is experiencing issues, meaning you should contact VIZIO customer service for additional support.

3. Check The Display

Some users believe a VIZIO TV isn’t on because there’s a blank screen. In reality, the TV could be on, but the display is blank. You can determine if the TV is on by looking at the indicator light in the center or on the left side of the VIZIO. If the light is blue, the television is on and operating.

After determining that the VIZIO is on, try power cycling the television. To do this, follow these instructions:

  1. Unplug the power cable from the wall.
  2. Remove the power cable from the back of the television.
  3. Press and hold the power button for 5 to 10 seconds.
  4. Reconnect the power cord to the TV.
  5. Plug the cable into the wall outlet.
  6. Press the power button to see if the VIZIO powers on.

If the display doesn’t appear, keep reading.

Press the Menu button on your VIZIO remote or the TV panel. If the VIZIO menu appears on the screen, then you can rest assured that the display is in good working order. This means that the problem is most likely an issue with the device connected to the television (i.e., Amazon FireStick, Google Chromecast, Roku, etc.). In this case, you’ll need to troubleshoot the device connected to the TV to determine the issue.

If pressing the Menu button doesn’t bring up the VIZIO menu, you could be experiencing an issue with the TV’s display, backlight, or LCD screen and may need to request assistance from VIZIO’s customer support team.

4. Turn Off Mute Screen

As mentioned earlier, some VIZIO TVs have a feature that allows users to turn the screen off when playing music through their favorite audio streaming apps. Users can accidentally activate the feature or forget to turn it off when they’re finished playing music. Fortunately, you can easily deactivate the Mute Screen option to get the screen to reappear. Just press and hold the Mute button on the remote or TV panel for 5 seconds.

Gizmo Geek Guide posted this on January 10, 2023 as the original owner of this article.

If none of the above fixes work, you may need to contact VIZIO support. To find out more information, move on to the next fix.

5. Call Vizio Support

If you’re unable to resolve the issue with your VIZIO TV refusing to power on, you should reach out to VIZIO for assistance. The company has an online self-service portal where users can request assistance. The form allows you to include information regarding the product, problem, serial number, and warranty information, as well as any images showcasing the issue. You can also find steps on how to factory reset the device.

How To Prevent Issues With a VIZIO TV

Most modern smart TVs have an average lifespan of 9 ½ years, according to the University of Washington. However, there are things you can do to increase the lifespan of your VIZIO TV to protect the display and internal parts.

Here are several tips to prevent future problems with a VIZIO TV:

  • Turn your VIZIO off when you’re not using it. Instead of keeping your VIZIO in Standby Mode or leaving it on for background noise, shut it down. You can increase the lifespan of your TV by over 1,000 hours per year just by turning it off when not in use!
  • Get a power strip. Add an extra level of protection to your VIZIO TV by investing in a power strip with surge protection. I recommend the Amazon Basics 8-Outlet Power Strip Surge Protector available on Amazon. This power strip features a 4,500-joule energy rating, a six-foot cord, and a 15-amp overload circuit breaker.
  • Clean and maintain your VIZIO TV. Static electricity literally attracts dirt to the TV’s surface, so regularly clean the screen and dust the back. Wipe the device clean with a microfiber cloth and electronic cleaner. I recommend the GreatShield Universal Screen Cleaning Kit, available on Amazon. It comes with a cleaning solution and cloth, and is covered under a limited lifetime warranty.
  • Protect your VIZIO’s display. Factory settings are usually for showrooms, so adjust the settings based on the environment to ensure longevity. The brighter the picture and higher the contrast, the more energy the device uses, which means a reduced lifespan.

Most importantly, always read and follow all of VIZIO’s recommendations and guidelines for your specific TV model.

Gizmo Geek Guide uploaded this as an original article on January 10, 2023.

Final Thoughts

VIZIO remains a popular manufacturer of smart TVs, thanks to their quality and price point. However, the price point doesn’t really matter when the device fails to power on. Fortunately, with VIZIO TVs, there are easy fixes for a television that doesn’t power on, and most are simple and don’t require any tools.

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Gizmo Geek Guide published this original article on January 10, 2023.

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