Skip to Content

Sony TV Volume Stuck, Too Loud or Too Low

Besides interrupting your TV-watching experience, blasting volume exposes you to hearing loss. On the other hand, listening at a low volume all the time distorts your streaming experience. What can you do to get your Sony TV back to its proper volume if it gets stuck too loud or low?

Sony TV display logo soundbar speaker

Sony TV volumes get stuck too loud or too low due to a stuck volume up or down remote button, software glitches and bugs in the TV, and wrong audio settings. Easy fixes for stuck volume include checking the remote controls, checking the TV’s audio settings, or updating and resetting the TV.

In the rest of this article, I’ll discuss why your Sony TV volume is stuck too loud or low. I’ll then cover how to solve these issues to restore your TV’s normalcy. Let’s get started!

Reasons Your Sony TV Volume Is Stuck Too Loud or Too Low

Sony TV display app icons

A Sony TV volume stuck too loud or too low ruins your TV-watching experience. This problem mainly results from:

Your Sony Has a Stuck Volume Remote Button

Sony TV remotes have two volume control buttons:

  • The volume up button: Is used to raise the TV’s volume.
  • Volume down button: Is used to lower the TV’s volume.

It’s possible to have these buttons stuck after being pressed intentionally or unintentionally. Unintentional presses may result from issues like:

  • A broken or damaged remote
  • Wet or sticky hands
  • Sitting on the remote
  • Frequent use of the buttons

Intentional presses usually happen when trying to turn up or down the volume. In most cases, pressing too hard causes these buttons to get stuck.

A stuck volume up button raises your TV’s volume to the maximum. When this happens, watching the TV becomes problematic, exposing you to hearing problems. Such volumes are incredibly irritating if you’re trying to watch a quiet scene or want to watch a movie overnight at low volumes.

On the other hand, a stuck volume down button lowers your TV’s volume to the minimum. Although this problem is not as severe as a stuck volume-up button, it still affects your TV experience. It affects your enjoyment because you can’t hear what’s going on properly, and some sounds may be completely inaudible.

Your Sony Has a Software Glitch or Bug in the TV

Sony TV quick settings menu

Bugs and glitches are inevitable in any software, including those that power TVs. These problems may cause your Sony TV volume to get too loud or too low.

Software glitches usually happen when using your TV or after a firmware update. The problem may persist even after restarting the TV.

Sometimes, the volume gets stuck at 100% or 0%. In other cases, it might get stuck at a random volume that’s too loud or too low. These problems are incredibly frustrating since they can happen suddenly and without warning.

You Selected the Wrong TV Audio Settings

Your Sony TV’s audio settings may also cause the volume to get stuck too loud or too low. This problem usually occurs if you accidentally change the audio settings while trying to fix another problem.

For example, setting the audio output to mono instead of stereo may cause the volume to remain too low. Mono audio uses a single channel, which doesn’t provide enough sound.

Similarly, setting the audio output to surround sound may cause the volume to get stuck too loud. Surround sound systems use multiple speakers to create a more immersive experience.

4 Easy Fixes for Sony TV Volume Stuck Too Loud or Too Low

Sony TV side view

I understand you want to restore your TV’s volume to normalcy for the best streaming experience. Fortunately, there are a few easy fixes you can try, as discussed below:

1. Check the TV Remote Buttons

The first thing you should do is check the remote buttons. If they’re stuck, gently press them to see if they pop back up.

Check the volume up button if your Sony TV’s volume is stuck too loud. Otherwise, check the volume down button if you find you can’t increase the volume.

You can try the following if the buttons are too hard to press or don’t seem to be working:

  • Remove the batteries and try tapping the remote in an upside-down position.
  • Use a can of compressed air to blow away any dust or debris stuck under the buttons.

You might need to take the remote to a technician for repair if the problem persists.

Gizmo Geek Guide posted this on October 27, 2022 as the original owner of this article.

2. Check Your TV’s Audio Settings

Your Sony TV’s audio settings may be the cause of the problem. To check this, open your TV’s settings menu and navigate to the audio section.

If you notice the audio output set to mono, it’s likely the reason your TV’s volume is stuck too low. If you accidentally set it to surround sound—it may be the reason for the high volume.

You should also check to see that your TV’s volume setting is at a reasonable level. In this case, increase the volume level if it’s low and decrease it if it’s high.

Finally, you should check the audio settings and ensure TV Speakers are selected—which is necessary if your TV’s volume remains too low.

3. Update Your Sony TV Settings

Updating your Sony TV to the latest update may fix the problem. Here is the procedure to update your Sony TV:

  1. With the TV connected to the internet, open the settings menu.
  2. Navigate to Customer Support, Setup, or Product Support.
  3. Navigate to Software Update.
  4. Choose Network. Skip this step if your system does not show this option.
  5. Confirm by pressing OK.

Your TV will automatically check for updates and install them if any are available. Once you have installed the update, restart your TV to see if it fixed the volume issue.

4. Reset Your TV’s Audio Settings

You can try resetting your Sony TV’s audio settings if the above fixes don’t work—this should restore all its audio settings to their defaults, which may fix the problem.

Here is a guide to resetting your TV’s audio settings:

  1. Open the Settings menu.
  2. Navigate to the Audio or Sound option, depending on your TV’s model.
  3. Choose the Reset option.

You’ll need to set up the TV’s audio settings again from scratch after resetting. This process includes reconfiguring the audio settings and connecting to any external speakers.

Final Thoughts

A Sony TV with its volume stuck too loud or low can be annoying. Fortunately, resetting the TV and checking the remote should help fix the problem.

Gizmo Geek Guide uploaded this as an original article on October 27, 2022.

However, you should contact Sony support for further assistance if the above fixes don’t work. They may help you troubleshoot the problem or replace your TV if it’s defective.

Related Articles

Sony TV No Sound

Sony TV Light Blinking

Sony TV Keeps Turning Off

Sony TV Has Sound but No Picture

Gizmo Geek Guide published this original article on October 27, 2022.

Sony TV Turning Itself On