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Samsung TV Remote Not Working

One of the most frustrating feelings is when you’re gathered around the living room to watch a movie with your family, and as soon as you pick up the remote, the TV won’t switch on. You tap the remote on the back of your hand, hoping that it’ll finally work, but it only adds to your disappointment.

TV and remote

A Samsung TV remote may not work if its batteries run out of power or if there’s a glitch that might’ve caused it to stop functioning partially. Other than that, there’s also a chance that the infrared sensor might be hurdled with some sort of issue or its line of sight to the TV is obstructed.

In any way, having a faulty TV remote is quite exasperating, so to help you out, we’ve devised some solutions that will help you understand the problem at hand better.

Why Is My Samsung TV Remote Not Working

TV Remote

Often our TV remotes don’t respond as quickly as we expect them to, and a little tap on the back usually works as a fix most of the time. However, what do you do when the oldest trick in the book doesn’t help you anymore? Let’s read on to identify the possible problems with your Samsung TV remote so that you can sort them out as quickly as possible.

Cause 1: Batteries Need To Be Replaced

It’s pretty common in humans as well as machines to not function at their fullest when they’re out of energy. Think about it, would you like to do the groceries when you come home after a hectic and draining day at work? Since machines are invented by humans, they share the same idea; they need to rest before they work.

So if your Samsung TV remote isn’t as responsive as it usually is, try changing the batteries.

Cause 2: Faulty Infrared Sensor

If you haven’t noticed this before, there’s an infrared sensor at the front of your remote control. This sensor’s primary purpose is to communicate with your TV. When you’re looking to change the channel or the volume, this is what orders your TV to do so. If something were to happen to it, your remote control would pretty much be rendered useless.

Cause 3: Faulty TV Sensor

While you were busy carrying out operations on your remote to fix it, there’s a good likelihood that the problem may lie in the infrared receiver of your TV. A faulty TV sensor won’t be able to receive any sort of signals from your remote and hence, won’t respond to any of its commands. So if you feel your remote is working perfectly fine, try testing the receiver of your TV.

Best Fixes On Samsung TV Remote Not Working

TV and remote

So now that we know most of the major causes that hinder the ability of your remote to function properly, let’s talk about how they can be fixed.

Fix 1: Changing the Batteries

Changing your remote’s batteries is the most straightforward method to fix a remote that is not working correctly. A remote doesn’t have a battery icon to show you how much juice it has left; it can only let you know about it by not performing to the best of its abilities. So if your remote is acting like that, it probably needs a battery change.

How To Change TV Remote’s Batteries?

Step 1: Remove the old batteries from the remote’s battery compartment.

Step 2: Plug in the new batteries.

Step 3: If your remote starts working correctly, you’re good to go. However, if it doesn’t, move on to the next solution.

Fix 2: The Remote Might Be Glitching

Glitches are a part of every electronic appliance. If you’re familiar with a tech-savvy environment, you would know how common glitches are. Plus, you would also know that solving them is pretty straightforward.

With that said, don’t freak out if you’ve just spent a couple of hundred bucks on your new Samsung LED and the remote stops working. Try out these simple steps, and hopefully, it’ll start working again:

Gizmo Geek Guide posted this on April 16, 2023 as the original owner of this article.

Step 1: Open the remote’s battery compartment and take out both batteries.

Step 2: Now, hold any button on the remote for 20 seconds.

Step 3: Release it and insert the batteries back. Make sure you do that correctly and match the terminals.

Step 4: Now try the remote, and if it is working correctly, it was probably a glitch that is now fixed.

Fix 3: Perform The Infrared Camera Test

If your TV remote stops working abruptly, it can be possible that the infrared sensor of the controller is at fault. So to check out if the fault lies within the infrared sensor of your remote, you need to carry out a simple test. However, for that, you would need a smartphone with a functioning camera.

How To Perform The Infra-Red Camera Test

With your smartphone camera ready, here’s what you need to do:

Step 1: Point your phone’s camera at the infrared sensor of the remote.

Step 2: Then, press and hold the power button of the remote.

Step 3: While you’re holding the power button, take a look at the phone’s camera and see if there’s a red light coming out of it.

Step 4: If it is, the sensor is fine. Still, if it doesn’t, you might need to replace the batteries. If replacing the battery doesn’t help, you, unfortunately, have a faulty remote at your hand.

Fix 4: Infra-Red Line Of Sight Being Obstructed

While infrared rays aren’t visible, you need to know that they need a clear line of sight to reach their destination. If there’s any obstruction from the sensor of your TV remote to the sensor of your TV, the rays won’t be able to reach their destination. So if you’ve placed some sort of vase or anything solid in front of your Samsung TV, remove it and then try out the remote.

Fix 5: Try Out Your Remote On Another Samsung TV

If the first four solutions didn’t work out for you, let’s try the last one before officially declaring your remote control faulty. If you’ve another Samsung TV in the house, try using its remote on your current TV to see if it is working.

If it is, your original remote control is broken, and you’ll probably need to contact Samsung. If the other remote doesn’t work as well, then that means there’s something wrong with your TV’s infrared receiver, which is equally bad, or maybe worse.


TV remote

Can I Use My Remote On Another Samsung TV?

Although your Samsung remote is manufactured in a way that it will automatically connect to your smart TV, you might need to manually sync it every time you want to use it on another Samsung smart TV. If you have an older Samsung Smart TV remote, you can use it on a newer model but bear in mind that it will have limited functionality.

Does The Warranty Cover Samsung TV Remotes?

Samsung TV remotes are covered under the same warranty as the product you received them with. So let’s suppose if you’ve purchased a Samsung Smart TV with a year’s warranty, then the remote is covered under a year’s warranty. However, bear in mind that Samsung doesn’t cover any sort of damage expense.

Gizmo Geek Guide uploaded this as an original article on April 16, 2023.

How Can I Reset My Samsung TV Remote?

Resetting your Samsung TV remote can help rid it of any conflicting technicality that might’ve been affecting its functionality. To do that, remove its batteries and press the power button for eight seconds. If you need more help, you can always consult the user manual provided by Samsung.

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Gizmo Geek Guide published this original article on April 16, 2023.

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