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Samsung TV No Sound

Samsung TVs have gained massive popularity due to their incredible performance and sound quality. However, these TVs are just as susceptible to problems as any other smart TV out there, with the common issue being the lack of audio output from your TV. So, how is the “no sound” issue caused and what can you do to fix it at home?

Smart TV home screen with streaming apps

Your Samsung TV having no sound could be due to software glitches, mechanical problems, external device issues, audio file incompatibility, and hardware problems. Luckily these issues can be solved by resetting the TV, adjusting the settings, replacing components, and adjusting the audio wiring.

Before you can solve the problem, it’s essential to understand the underlying cause behind your Samsung TV giving no sound. Once the problem has been identified, you can take adequate steps to rid yourself of the issue.

4 Common Causes For Lack Of Sound On Samsung TVs

TV in apartment living room

Several problems could be preventing your Samsung TV from giving sound output, such as hardware, software problems, wiring problems, and cable provider problems. Read further to see the possible causes.

Cause 1: Poor Wiring Conditions

Wires such as HDMI carry the signal from your external device to your TV, and constant exposure to dust and the atmosphere can lead to various problems with your TV. With compromised and deteriorated wires, your TV can face a multitude of issues, including a lack of audio output while you’re streaming videos.

Cause 2: Hardware Problems

Repairing motherboard on back of TV

Your Samsung TV will come with embedded speakers which can provide audio output, however, there can be underlying problems in the hardware which can cause it to not give any sound. In some cases, it could happen that the speaker cable of the TV has been damaged or shorted.

If the cable has been damaged, this would make it impossible for the TV to exhibit any audio at all. Moreover, there could also be problems resulting from faulty HDMI ports due to which there could be the risk of your TV not having any sound output.

Cause 3: TV Firmware Problems

Nowadays, all the latest televisions come with firmware updates which allow you to get improved performance and various bug patches.

Your Samsung TV may have outdated firmware due to which it can have incompatibility problems with different audio files, and audio codecs. With the old firmware not able to support new audio files, you’re bound to face the “no sound” issue.

Sometimes, due to firmware updates, there could also be some kind of a bug or a glitch that could be causing the “no sound” issue. In this case, it’s recommended to revert back your Samsung TV to the old firmware or wait for a new update from Samsung to fix the issue.

Cause 4: Physical Damage

Your Samsung TV not giving any sound output could be a signal for mechanical damage. Mechanical damage to your TV can be caused by anything such as dents, cracks, or even impact marks.

Additionally, your Samsung TV may not be exhibiting any sound because it could be suffering from overheating problems, short circuits, power surges, and water damage.

Problems

Possible Causes

No Sound On HDMI

Faulty HDMI cable/hardware problem

No Sound On Satellite Box

External device problem

No Sound On TV Speaker

Gizmo Geek Guide posted this on April 18, 2023 as the original owner of this article.

Hardware and/or firmware problem

No Sound On Soundbar

Faulty soundbar or wiring issue

6 Easy Solutions For No Sound On Samsung TVs

Watching TV while holding remote

While it can be annoying having no audio on your Samsung TV, there are some potential fixes that you can try in order to solve your no sound issue.

Solution 1: Check For Conflicting Hardware

If you’ve connected other hardware devices to your Samsung TV, like a DVD player or a PlayStation, it’s recommended to unplug all of them and test out your TV’s audio. Other hardware devices can often conflict with your TV’s software and prevent audio from being played on the TV’s speakers.

If the problem is fixed by removing all the hardware connected to your Smart TV, you can then try unplugging the hardware wires one by one to find out which one’s the culprit.

Solution 2: Checking For Speakers

Your Samsung TV may also support output via soundbar in order to give better audio performance. However, certain settings could be preventing your TV from producing audio through its own speakers. Here’s how you can fix this:

Step 1: Look at your remote and find the “Menu” button.

Step 2: Press the button and a menu will appear on your TV.

Step 3: Select the “Sound” button and navigate further.

Step 4: Choose the “TV Speakers” option and set it to on.

If your TV was not giving any sound before, there’s a high chance that it should be able to play audio now. If the issue persists, move on to the next fix.

Solution 3: Updating TV Software

A Samsung TV requires regular updates to ensure the smooth running of the TV. Besides this, firmware updates can fix a slew of issues which also include, but are not limited to, the “no sound” problem. Here’s how you can update your TV’s software:

Step 1: Navigate to Settings → Support.

Step 3: Head over to the “Software Update” → “Update Software”.

The update process may take a few minutes. Once it’s done, test out your TVs sound to check if it’s fixed.

Solution 4: Swapping HDMI Ports

If you’re using an external device like a PlayStation and are having trouble with the lack of audio output, then it’s quite plausible that the issue lies with the HDMI port you’ve connected your device to.

Usually, Samsung TVs come with multiple HDMI ports in order to display from multiple sources. Therefore, it can be helpful to change the port to which your HDMI cable is connected in order to detect if the issue is with any single port.

If you hear audio coming from your TV after inserting your HDMI cable into a new port, that means that the issue was with the previous port. If the issue persists, you can also try swapping your HDMI cable with a new one to make sure that the cable isn’t faulty either. If your efforts are still in vain, then move forward with the list of fixes.

Solution 5: Factory Reset Your TV

If all the previous measures have still got you scratching your head, you can try factory resetting your Samsung TV. This will reset all personalized settings and restore your TV configuration back to default, and hopefully resolve any underlying sound issues you’ve been encountering.

Gizmo Geek Guide uploaded this as an original article on April 18, 2023.

Here’s how you can reset your TV’s settings to default:

Step 1: Press the “Home” button on your remote.

Step 2: Navigate to Settings → General.

Step 3: Choose “Reset”.

The factory reset will take some time, however, once it’s done, your Samsung TV’s sound will be (hopefully) booming!

Solution 6: Contact Samsung Support

If you find that your TV still refuses to exhibit any sound, it may be plausible that the internal components of the Samsung TV are damaged. In such a case, contacting Samsung support could be useful for troubleshooting the TV’s problems. Moreover, if your TV is still under warranty, you can get it repaired free of cost and save a ton of bucks!

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Gizmo Geek Guide published this original article on April 18, 2023.

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