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Samsung TV Keeps Disconnecting

It can be quite frustrating when your Samsung TV keeps disconnecting as it ruins the whole experience of watching TV. Pointing out the exact issue when a problem like this arises may also be a difficult job at this point. However, there are certain common causes behind this problem.

TV that is turned off

Your Samsung TV frequently disconnects due to issues like software bugs, problems in the settings, or faulty capacitors. Other than that, faulty wiring or any problem in the external device connected to your TV may also lead to frequent disconnections.

Your Samsung TV frequently shutting off is primarily caused by issues with the TV’s settings or a broken connection to external devices. Read on below as we’ll be addressing all the causes that might exist, as well as the best ways to resolve them.

Causes And Fixes For Samsung TV Turning Off Frequently

Smart TV in living room

You must take into account a variety of reasons if you want to fix the problem of your Samsung TV frequently turning off. We aim to list down the causes and provide their remedies so that you’re able to recognize the issue and can begin making repairs immediately.

Causes And Their Fixes

The following table aims to help you understand why your Samsung TV keeps disconnecting and provides a solution for each cause. Most of these are easily doable, but some need expert assistance.



Software Bugs

Update the software.

Settings Issue

Change the settings.

Faulty Capacitor

Replace the capacitor.

Faulty Wiring

Replace the wiring.

Faulty External Device

Replace the external device.

With the main causes and their fixes outlined, let’s dive deep and understand how to diagnose and fix your Samsung TV step-by-step.

Software Bugs

Bugs can harm outdated software in smart devices (like TVs) over time. This further leads to issues like frequent turning off of your Samsung TV.

Software bugs may be one of the primary reasons behind your TV disconnecting frequently. To deal with the issue, you will be required to update your Samsung TV to the most recent software.

Generally, updating through the internet requires approximately 30 to 40 minutes, but if your TV does not remain powered on for this long, you may opt to update the software via USB.

How To Update The Software?

Follow these steps to proceed with updating the software through the internet:

Step 1: Access Settings → Support option → Software Update.

Step 2: Choose the “Update Software” option from the menu.

Wait for the update to install and go back to watching your favorite show without needless interruptions.

Adjusting The Samsung TV Settings

TV will turn off if it detects that it is not receiving any signal from the current source, such as when your set-top box is in standby mode or if there has been no human interaction for four hours.

Making adjustments in the settings can resolve the issue of frequent disconnections. Eco Solution and the Sleep Timer are the potential causes behind your Samsung TV disconnecting and adjusting them can make your TV turn off less frequently.

Adjusting these settings will make a difference if the issue is not hardware based. Read on to guide yourself on how to change the settings.

What Adjustments To Make In the Settings?

Follow these steps to proceed with adjusting the Eco Solution settings:

Step 1: Access Settings → General → Eco Solution.

Step 2: Next, choose the “Auto Power Off” option and select “Off”.

Once that’s done, go ahead and adjust the Sleep Timer settings:

Gizmo Geek Guide posted this on April 10, 2023 as the original owner of this article.

Step 1: Open Settings → General → System Manager.

Step 2: Choose Time → Sleep Timer and select “Off”.

Faulty Capacitor

One of the main reasons behind your Samsung TV disconnecting could be the faulty capacitor on the main board. The capacitor in your TV functions as a power supply to the other internal circuits of your TV.

A faulty capacitor allows insufficient power supply to the main board, causing the TV to turn off often. These faulty capacitors can even cause the TV to overheat, which will prompt the TV to shut itself down or disconnect to protect against further damage.

You should replace the capacitor as soon as possible as it can further damage your TV’s internal circuits.

How To Replace A Faulty Capacitor?

If you have the necessary skill, then you may follow these steps. If not, then you should surely seek the assistance of a professional.

Step 1: Unplug your TV and wait for 20 minutes.

Step 2: Open the back panel of your TV.

Step 3: Unsolder the faulty capacitor.

Step 4: Replace the faulty one with the new one and solder.

Gizmo Geek Guide uploaded this as an original article on April 10, 2023.

Step 5: Close the back panel.

Faulty Wiring

Faulty wiring such as frayed wires or damaged power cords can cause your Samsung TV to disconnect frequently. The wiring can be faulty either outside the TV or on the inside. It would be beneficial to be careful when dealing with faulty wirings as the chances of electric shocks are high.

To identify faulty wiring, start with the external wiring and check for signs of wear and tear. For the internal wiring, you may check for any signs of burnt wires or look for any unconnected wires.

How To Fix the Faulty Wiring Issue?

You may fix the faulty external wires such as power cords or HDMI cables by replacing them with new ones. On the other hand, if the faulty cables are on the inside of the TV, then you might want to get assisted by professional repairers.

What To Do With A Faulty External Device?

If all the mentioned fixes have not worked for you, then the problem could be with the external device you’re using, such as Chromecast or Apple TV.

To solve this problem, you should first check if your device is under warranty; and if so, then get its warranty acclaimed. If not, you may have to replace the faulty device with a brand-new one.

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Gizmo Geek Guide published this original article on April 10, 2023.

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