Skip to Content

Roku TV Keeps Disconnecting

Roku TVs are one of the most popular smart TVs. If your Roku TV is constantly disconnecting, it can be incredibly frustrating and downright inconvenient. So, what causes this, and how can you fix it?

Roku TV Keeps Disconnecting

Your Roku TV keeps disconnecting due to hardware or network issues. Other causes could be outdated firmware, a damaged HDMI cable or port, using the TV in sleep mode, using an unauthorized cord cutter service.  

In this blog post, I’ll explore these causes in more detail and provide solutions to get you back to watching your favorite shows in no time. 

Reasons Your Roku TV Keeps Disconnecting

Roku TV Reason Why Disconnecting

There are many potential reasons why your Roku TV might keep disconnecting. These include:

Your Roku TV Doesn’t Have the Latest Firmware Updates

Firmware updates are essential for your Roku TV to work properly. If you haven’t updated your TV’s software in a while, there’s a good chance that it might be causing disconnections and other issues. 

Roku TVs normally update the firmware automatically, but it’s worth checking if a manual update is necessary. 

Your Internet Connection Is Weak or Unstable

If your internet connection is weak or unstable, it could cause your Roku TV to keep disconnecting. A poor or unreliable internet connection can lead to buffering and video quality issues. 

A weak or unstable internet connection could also be due to too many devices using the network. This can cause interference and lead to frequent disconnections. 

You Are Using Your Roku TV in Sleep Mode

Sometimes, your Roku TV may disconnect if it is in sleep or in standby mode. This feature automatically turns the TV off according to a preset instruction. If you notice that your TV keeps disconnecting as soon as you try to turn it on, this could be the cause. 

Problem With the HDMI Cable or Port

Roku TV HDMI Problem

In some cases, your Roku TV might disconnect because of a problem with the HDMI cable or port. This is not a common cause because HDMI cables and ports are very durable. 

However, if you have pets, they might have chewed at the cable. Regularly handling the HDMI cable roughly can also cause this. 

You Are Using an Unauthorized Cord Cutter Service

If you are using an unauthorized cord-cutter service, this could also be the reason your TV is disconnecting. 

Cord cutter services provide streaming content through channels that Roku or its partners do not authorize. Although it can be frustrating not having access to all the content you want to watch, you may need to stop using the cord cutter service. 

Your Roku TV Is Located Too Far From Your Router

If your Roku TV is located too far from your router, there’s a chance that it could be experiencing signal interference. Your Roku TV is likely to disconnect whenever your internet connection is affected. 

Another potential cause of frequent Roku TV disconnections is physical obstructions between your router and the TV itself. If there are wires or other devices blocking the signal, this can slow down your internet connection speed and cause issues with buffering and disconnections. 

Your Roku TV Has Hardware Issues

If none of the above causes seem to apply to your problem, your Roku TV may have a hardware issue. Roku TVs are made to last, and with quality components. It’s, therefore, rare for a Roku TV part to malfunction but it can happen if your TV has fallen or you’ve dropped it. 

How To Fix Your Roku TV’s Disconnection Issues

Roku TV Fix Disconnection

There are several things you can do to try and fix your Roku TV’s disconnection issues. Let’s look at the main ones:

1. Update Your Roku TV’s Firmware

It’s vital to ensure your Roku TV has the most up-to-date firmware installed. This can help resolve all kinds of issues, including disconnection problems. 

To check if your firmware is up to date and download any updates you may need, follow these steps:

  1. Open the Settings menu on your Roku TV.
  2. Find the option for “System” or “Firmware Update.”
  3. Look for any available updates and install them as needed to resolve your connection issues.

2. Check the HDMI Cable and Port

Another thing you can try to fix your Roku TV’s disconnection issues is switching out the HDMI cable or port you are using. 

This could be the issue if your TV was working properly before but has started to experience frequent disconnections. Just make sure that you have a cable with at least one HDMI 2.0a port for optimal performance.

3. Check Your Network Strength

To resolve problems with network strength, you could try rearranging your Wi-Fi router and Roku TV. Experiment by moving the devices closer together or even adjusting their respective positions for better connectivity. 

Gizmo Geek Guide uploaded this as an original article on February 8, 2023.

If that doesn’t work, you may need to switch out your router or move it to another location in your home to see if that helps with your connection issues.

If the automatic reconnect feature doesn’t work, you can try manually reconnecting to your home network by following these steps:

  1. Go to the Settings menu on your Roku TV.
  2. Locate the option for “Network” or “Wi-Fi.”
  3. Select your wireless network from the list of available networks and enter your password.
  4. Wait for the connection to re-establish and see if this helps with your Roku TV’s disconnection issues.
  5. Reset Your Roku TV to Factory Settings

If none of these methods work, you should restore your Roku TV to factory settings. This will erase all your personal settings and preferences, but it could help resolve any software or network issues that may be causing your Roku TV to disconnect. 

To do this, follow the guide below: 

  1. Use your remote to navigate to your TV’s settings menu. 
  2. Navigate to System, and then Advanced System Settings. 
  3. You should now see the option for a factory reset. 
  4. Follow the prompts on the TV, and restart it once done. 

Conclusion

If your Roku TV keeps disconnecting, there could be various causes. Possible culprits include physical obstructions between your router and TV, outdated firmware, or HDMI cable issues.

By using the steps above, you should be able to resolve your disconnection issues. In the worst case scenario, you would need to contact Roku’s customer support for assistance.

Related Articles

Hulu Not Working on Roku TV

Bluetooth Not Working on Roku TV

Roku TV Horizontal Lines on the Screen

Roku TV Turns Itself On

Gizmo Geek Guide published this original article on February 8, 2023.

HDMI Not Working on Roku TV