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Paramount Plus Not Working On Vizio TV

Launched in 2014, Paramount+ provides customers with on-demand movies, TV shows, live broadcasts, and sports from CBS, Paramount, and other media platforms. Paramount+ supports many VIZIO TV models, and because of VIZIO’s affordability and availability, many users run the app on these TVs. Sometimes, however, users run into problems running Paramount+ on VIZIO TVs.

vizio tv paramount

Paramount Plus not working on a VIZIO TV may be due to slow Internet speeds, software issues, a full memory cache, unsupported devices, or outdated firmware. Ensure the Internet speed is at least 4MBPS and you’re on a compatible device. Keep the app and TV updated with the latest software. 

In this article, you’ll learn why Paramount+ may malfunction or fail to work on a VIZIO TV, along with four potential solutions. Read on to learn how to get this streaming service up and running on your VIZIO TV so you can finally enjoy your favorite shows.

Reasons Paramount Plus Isn’t Working on VIZIO TV

vizio tv streaming apps

Some issues that users run into when attempting to stream content from Paramount+ on their VIZIO TV include (but aren’t limited to):

  • A black screen
  • Frozen loading images
  • Error messages
  • App crashing
  • Skipping videos

These issues could be the result of a problem with the VIZIO TV or an issue with the Paramount+ application. Fortunately, both companies are aware of potential problems associated with the TV and the Paramount+ app, so there are numerous explanations as to why these issues happen, as well as multiple possible solutions.

First, let’s look at four reasons why Paramount+ may not work on a VIZIO TV.

Your Internet Speed Is Too Slow To Effectively Run Paramount+

These issues with Paramount+ may indicate a problem with your Internet speed:

  • Shows are slow to load or fail to load at all
  • Movies keep buffering
  • Videos randomly stop and then skip ahead

Paramount+ requires a high-speed Internet connection of at least 4 megabytes per second (MBPS). If your Internet speed is below 4MBPS, you do not have the minimum connection speed required to stream Paramount+ and, as a result, may run into any of the issues listed above.

App Software Malfunctions and/or VIZIO TV Needs a Reset

When the Paramount+ app regularly crashes, freezes, or restarts, it could mean a problem with the app’s software or memory. Force-stopping the app may be enough to fix the problem.

Modern television sets also feature built-in memory caches that store information from apps. The Paramount+ app, in particular, stores details like title art, short previews, and other data to help the app load faster on launch. An abundance of stored information, however, can cause the app and TV to run slower than usual.

Fortunately, this is an easy problem to solve. A quick reset clears the internal memory to get your VIZIO TV running almost like new again.

You’re Not Using a Supported Device

remote pointed to vizio tv

Paramount+ supports the following VIZIO TVs for direct download of the Paramount+ app to the television:

  • D-Series
  • E-Series
  • M-Series Quantum
  • P-Series Quantum and Quantum X
  • Smartcast 3.0
  • V-Series

If you are using a VIZIO TV model different from those listed above, you’ll need another compatible device to download Paramount+ and run the service on your TV.

Other compatible devices include gaming consoles (i.e., Xbox, PS4, etc.) or adapters (i.e., Fire TV Stick, Roku, etc.).

The Paramount+ App Needs an Update

Newer TVs are essentially computers. As such, they need regular software updates to work properly. Out-of-date software may cause problems between the television and the app. The same goes for the Paramount+ app; it, too, requires updates for proper functioning.

You must ensure that both systems stay updated with the latest firmware. These updates provide bug fixes, software upgrades, and more to keep them running smoothly and prevent problems between the two systems.

4 Fixes for Paramount Plus Not Working on VIZIO TV

man choosing app on vizio tv

Now that you’ve learned several reasons why Paramount+ may not be working on your VIZIO TV, let’s dive into four potential fixes.

1. Check Your Internet Speed and/or Upgrade Your Service

If you believe your Internet speed is too slow to efficiently run Paramount+, you can run an Internet speed test to confirm. If the speed is, in fact, too slow, contact your Internet Service Provider (ISP) to inquire about options for upgrading the service.

On the other hand, if the connection speed is 4MBPS or faster, try rebooting the router to see if this resolves the issues you’re experiencing with Paramount+ on your VIZIO TV.

Here’s how to reboot your router:

  1. Unplug the modem from its power source (if it’s separate from your router).
  2. Unplug the power cord connected to your router. Remove any batteries, if necessary.
  3. Wait 30 seconds. Push the power button on the router for an additional 10 seconds.
  4. Reconnect the modem.
  5. Replace the batteries (if necessary) in the router, and plug the power cord back in.
  6. Turn on the power to the router and modem.
  7. Allow everything to boot up (this usually takes a few minutes).
  8. Launch the Paramount+ app and attempt to stream a video again.

If this fix fails to resolve your problem, you may attempt the other fixes in this article or reach out to VIZIO or Paramount+ support.

2. Restart the Paramount+ App and Power Cycle Your VIZIO TV

When experiencing software malfunctions or issues with your VIZIO TV, it’s best to start with the easiest fix first. A forced stop and restart of the Paramount+ app takes seconds, and it’s one way to quickly try an easy fix. If that doesn’t work, you should try a soft power cycle. Should that also fail, a hard power cycle of your VIZIO TV is the next step.

Force Close and Restart Paramount+

When the Paramount+ app freezes, crashes, restarts, or experiences loading issues, try force-closing and restarting the application to remedy any potential software malfunctions.

Here’s how to shut down and relaunch the Paramount+ application on your VIZIO:

  1. Press and hold the Back button on the VIZIO remote while in the Paramount+ application.
  2. Navigate to the Paramount+ app and try to open it again.

If this doesn’t fix the issue, try a soft power cycle on your VIZIO TV.

Soft Power Cycle

A soft power cycle, also known as a soft reset, closes all running applications and clears all random access memory (RAM) data. It does not affect hard drive data, applications, or personal settings.

Here’s how to soft power cycle your VIZIO TV:

  1. Access the Menu using your VIZIO TV remote.
  2. Select System.
  3. Choose Reset Admin.
  4. Scroll to Soft Power Cycle.
  5. Confirm your selection.

Allow the TV to complete the power cycle, then restart the television. Launch the Paramount+ app to see if the issues have been resolved.

Hard Power Cycle

A hard power cycle or hard reset does everything that a soft reset does but also ends all current software operations in the system. It clears information from the computer’s memory without erasing personal data. 

Gizmo Geek Guide posted this on January 13, 2023 as the original owner of this article.

Here’s how to complete a power cycle on your VIZIO TV:

  1. Unplug the VIZIO TV from the wall outlet (or disconnect the power cord from the TV).
  2. Hold the power button (usually on the back bottom left corner) for 30 seconds.
  3. Wait an additional 30 seconds.
  4. Plug the power cord back into the wall outlet (or reconnect the power cord to the TV).
  5. Turn the TV back on.

Allow the television to completely restart before attempting to relaunch the Paramount+ app again.

3. Switch to a Supported Device

When you can’t get Paramount+ to download or run at all, it’s likely you’re not using a device supported by the streaming system. As such, you’ll need to ensure that you’re running on a compatible device; and if not, you’ll need to switch to one.

As mentioned earlier, the compatible VIZIO TVs that work with Paramount+ include:

  • D-Series
  • E-Series
  • M-Series Quantum
  • P-Series Quantum and Quantum X
  • Smartcast 3.0
  • V-Series

The service also works on Android and Apple devices, gaming consoles (i.e., Xbox, PS4, etc.), adapters (i.e., Fire TV Stick, Roku, etc.), and casting devices, such as Google Chromecast.

Gizmo Geek Guide uploaded this as an original article on January 13, 2023.

If you’re streaming on an Xbox or PS4 gaming console, restart the app and the console to see if that fixes the issue.

4. Update Your TV and the Paramount+ App

Finally, if you’re still having issues, you may need to update your VIZIO TV and/or the Paramount+ application to the latest firmware.

Update Your VIZIO TV

VIZIO TVs usually check to see if you’re running the latest version of software, but sometimes, it may miss an update due to delaying them, power outages, internet problems, or other issues. So, it’s wise to occasionally manually check for updates.

  1. Push Menu on the VIZIO TV remote.
  2. Navigate to System.
  3. Choose Check for Updates.
  4. Allow the system to scan for necessary updates.

If any updates are found, the TV should install them automatically. However, if you are prompted, be sure to allow the updates.

Update the Paramount+ App

You’ll also need to ensure that you’re running the latest Paramount+ software. Most VIZIOs take care of this for you. However, if you’re using a VIA or VIA Plus, you can uninstall and reinstall the app to ensure it’s completely updated.

Here’s how:

  1. Push the V or VIA button on the VIZIO TV remote.
  2. Scroll to the Paramount+ application.
  3. Locate and push the yellow rectangular button on the VIZIO remote.
  4. Select “Update” if it appears. Otherwise, select the option to delete the application and confirm your selection.
  5. Redownload the app in the App Store. Confirm the download and install it.

Allow the process to complete, then attempt to relaunch the app. Since you uninstalled the application, you’ll have to log in again, so have those login credentials handy.


The most important aspects to remember to ensure that Paramount+ runs smoothly on your VIZIO TV are the following:

  • Ensure that your Internet speed is 4MBPS or faster.
  • Clear your cache regularly and periodically perform soft resets.
  • Always use a compatible device.
  • Keep devices and applications updated to the latest version.

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Gizmo Geek Guide published this original article on January 13, 2023.

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