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Netflix Not Working On Samsung TV

With an almost limitless supply of content available on Netflix at your disposal, watching it on your sharp Samsung TV display can lead to a great experience. However, even though Samsung’s smart TVs come with a dedicated Netflix app, you can run into some issues that can cause the Netflix app to stop working.

Streaming movies selection on TV

The reason behind the Netflix app not working on your Samsung TV could be due to the Netflix server being down, and network access problems. However, you don’t have to worry as you can easily fix these problems by checking the Netflix server page, performing a power cycle, or reinstalling the app itself.

Not having a working Netflix can be frustrating, especially when it is time for you to take a break and relax. However, fret not, we’ll go over the main issues that may arise and what possible fixes you can use.

Problem And Fixes For Netflix Not Working On Samsung TV

TV turned off black screen

To resolve the Netflix not working issue on your Samsung TV, you must consider several factors and understand them to fix them. Given that you are about to know the problems and solutions, you are likely to be able to identify the problem you’re having and start fixing it right away.

Problem And Their Fixes

The following table informs you of the issues affecting Netflix on your Samsung TV and their solutions. The majority of these are simple to complete and won’t take much of your time.



Server Problem

Check the Netflix server page.

Blank Screen

Perform Power Cycle.

App not launching

Reinstall the application.

Internet Issue

Reconnect to your WiFi.

Not Playing Content

Check your subscription plan.

The table above is thoroughly explained below with all the possible solutions and step-by-step guidelines to get your Netflix running:

5 Ways To Fix Netflix Not Working On Samsung TV

Streaming movies selection on TV

Now that you know the issues that could cause your Netflix app to stop working on your Samsung TV, here is a detailed guide laid out for you to help you get Netflix running again:

Fix 1: What To Do If The Netflix Server Is Down?

There might be an outage if Netflix isn’t working on Samsung Smart TV devices. It’s best to check Netflix first because there’s a chance that all of their services are unavailable. You can check the status of Netflix on its status page to see if it is up or not.

Fix 2: What To Do If A Blank Screen Appears When You Open Netflix?

Your device may develop unexpected bugs that cause it to stop working. These problems may be resolved when the device is restarted. However, simply turning off your TV through the remote wouldn’t work because it would only put it in sleep mode.

You should perform a power cycle on the device. A power cycle soft resets your TV and terminates all the other background applications running throughout. The power cycle is comparable to how a soft reset on a smartphone operates.

How To Perform Power Cycle on Your Samsung TV?

You can follow the steps mentioned below to perform a power cycle on your Samsung TV:

Step 1: Remove the power cord from the outlet after turning off your TV.

Step 2: Before plugging it back into the power source, wait a few minutes.

Gizmo Geek Guide posted this on April 25, 2023 as the original owner of this article.

Step 3: Reconnect the cable, then switch the TV back on.

Step 4: Restart the TV and check the Netflix app to see if the problem has been fixed.

Fix 3: What To Do If Netflix Doesn’t Launch?

Due to older app versions, your Netflix app may not launch. From time to time, updates on such applications remove bugs that cause such problems.

You may need to update your application if it doesn’t launch. Otherwise, if you’re unable to update, you may consider reinstalling the updated version of the app.

How To Reinstall Netflix?

Follow these steps to delete the previously installed Netflix application.

Step 1: Click the Home button on the remote control.

Step 2: Navigate to the Apps tab > Settings.

Step 3: Once your find the Netflix app, press Delete

Follow these steps to reinstall the Netflix application.

Step 1: Navigate to the Smart Hub screen.

Gizmo Geek Guide uploaded this as an original article on April 25, 2023.

Step 2: Click on the Search option and look up Netflix.

Step 3: Click the Install button to reinstall the app back on to your TV.

Fix 4: What To Do With The Internet Issue?

The Netflix app may not function on your Samsung TV due to a sluggish or inconsistent internet connection. Try restarting your network router as there is a chance that it might actually fix the problem.

Unplug your router, wait 30 seconds, then connect it back in to restart your WiFi router. Connect your Samsung smart TV to your WiFi, then try to access Netflix again. Hopefully, your Netflix buffering issue would be resolved and the Netflix app should be up and running. If not, then you can continue further with the fixes in the article.

Other Internet Connection Fixes

Change to a hardwired Ethernet connection. From another device, check the speed of your network or connection. Or, for improved connectivity, use a dual-band router with a 5GHz frequency.

Fix 5: What To Do if Netflix Is Not Playing Any Content?

Suppose your Netflix is not playing any content. There are a couple of reasons, such as you might be using a VPN, and the content you’re trying to play is unavailable globally. There is also the chance that you’ve delayed paying your Netflix subscription dues, which is why you are not able to watch any content.

While using VPN, you should check the content availability in your specific region to play it. For delayed payments for any reason, you may update your billing information to proceed with paying the subscription charges.

How to Update the Billing Information Netflix Application?

To change your Netflix billing or payment method, log in to the Netflix website. Please visit the third party’s website to alter this information if you are being billed indirectly through them rather than through Netflix.


Streaming movies selection on TV

Why Won’t My Netflix Sound Play?

If you’re watching a video with no sound, your speakers or the video you’re watching are probably at fault. To test whether you can hear a sound, try playing another video. If not, crank up the volume on your viewing device, check the audio settings, and restart your device if required.

How Do You Reset The Netflix App On A Samsung Smart TV?

You must follow the following actions to sign into Netflix on a Samsung TV. Scroll down to “Reset” and “Smart Hub” under the Settings menu. Press the left, up, and down arrows three times each, then the right arrow three times. Restart the Netflix app by selecting “Start Over” after signing out.

Why Won’t Netflix Stream With My VPN?

On their app, Netflix discourages the usage of VPNs, and when such connections are found, the app stops functioning. Plus, the library varies worldwide since materials available in the United States might not be available in certain countries like Egypt.

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Gizmo Geek Guide published this original article on April 25, 2023.

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