Most modern TV users are accustomed to the comfort of a TV connected to the internet. After all, that is the only way to avail all the latest online features. However, recently users have been facing the issue of frequent disconnects from their LG TVs. What’s the cause behind it and how can the problem be fixed? Keep reading to find out!
There are multiple reasons for these disconnects, such as network congestion, incorrect software settings, and weak internet connections. There are various fixes for all these issues, such as trying different TV resets, updating network settings, and changing the time/location settings.
Before you jump on to try the solutions, it’s essential to find out what’s causing your LG TV to frequently disconnect from the WiFi network. Identifying the correct cause will help you to jump straight to its solution without wasting any time. So, without further ado, let’s get started!
3 Main Reasons For Your LG TV Disconnecting Frequently
There can be different reasons your LG TV may face connectivity issues. It is essential to note which of these is the cause of your LG TV disconnecting so that you can employ the appropriate solution.
Reason 1: Weak Internet Signal
There can be several reasons for weak internet signals. These can range from physical obstructions to signal strength issues. This is usually a problem faced by WIFI users, and ethernet cable users tend not to have this problem. However, even ethernet cable users can struggle with this if their modem is too slow or outdated.
Reason 2: Outdated Software
This is nothing new to LG TV users as they must be accustomed to all the regular updates their LG TV has to go through to use the latest features. However, the TV may have failed to download the necessary firmware updates on time and is using outdated software and frequencies which can lead to it disconnecting.
Reason 3: Incorrect Settings
This refers to your LG TVs’ internal settings that can sometimes interfere with your modem connection. WIFI modems use specific frequencies, and it is possible to change them from your settings accidentally. This is a similar case with the date and time settings and even the location settings. We will look at the common setting errors in the fixes section.
The following table summarizes the causes of LG TV disconnecting and their potential fixes.
|
LG TV Issue |
Suggested Solution |
|
Incorrect Settings |
Software Reset |
|
Outdated firmware |
Firmware Update and Memory Cleanup |
|
Weak Internet Signal |
Fix or Upgrade Internet Connection |
Fixing Unstable LG TV Connection Problems
Now that we know some of the causes that may be messing with your TV’s connection, we can start checking out what can be done to solve them. Here are the appropriate solutions you can employ to prevent your LG TV from disconnecting.
Fix 1: LG TV Soft Reset
The first fix you can try is to drain your TV’s power – the power drain cycle is a soft electrical reset. This is a soft hardware and software reboot as it clears a lot of unnecessary data and physical static, giving your LG TV a fresh new boot.
How To Soft Reset Your LG TV
Soft resetting is the go-to solution whenever your LG TV faces an issue. Here is how you can do that:
Step 1: Unplug your LG TV from the power outlet for around 2 minutes.
Step 2: Hold the power button on your TV (not the remote) for approximately 30 seconds.
Step 3: Plug the power back in and start the TV.
This soft power reset is usually enough to fix any minor glitches that might have been causing your TV to break down.
Fix 2: Update LG TV Software
Often, older software runs firmware that does not align with the latest networking standards or protocols. This mismatch can result in unstable or weak connections. Keeping software up to date allows you to avail all the most recent bug fixes and display improvements.
How To Update LG TV Software
Here is how you can update your LG TV software:
Step 1: Go to Home on your LG TV.
Step 2: Open the Settings menu.
Step 3: Navigate to the General Menu options and scroll down to About this TV.
Step 5: Click on Check for Updates.
Step 6: If an update is found, let it download and install.
On the About This TV page, you can also enable automatic updates. This will automatically download and install any latest updates, so you don’t have to repeat the above procedure.
Fix 3: Set A WiFi Password And Connect Manually
Some Wifi modems have protocols that allow guest devices to connect for a temporary duration, after which they are immediately disconnected. Your LG TV may be registered on your network as one such guest device which will cause it to disconnect.
How To Connect WiFi Manually
To change the nature of the connection to a proper one, you simply have to reconnect to the device using the password on your WiFi. Follow the steps below:
Step 1: Go to Home on your LG TV.
Step 2: Open the Settings menu.
Step 3: Open the Connections options.
Step 4: Select your WIFI and enter the password.
Fix 4: Fix Your Internet Connection
Sometimes, your TV may be working completely fine, and the issue may lie with your internet connection. If your internet signals or the connection medium are weak, your TV will regularly disconnect. You can take a couple of steps to ensure you have a stable internet connection.
Clear Out WIFI Obstructions
If the issue is not with your internet speed, then the connection may be weak. If you are using Wifi, ensure your signals are reaching the TV properly and not resulting in a weak and unstable connection. Remove any objects around the modem or TV and try to place them close by (at least within 30 feet of each other).
Use A LAN cable
Alternatively; you can try to opt for a LAN cable to directly connect your modem to the TV for the most stable connections. LAN cables provide a physical connection that will not be disturbed by distance or obstacles. Just make sure you have enough bandwidth to support the rest of your devices.
Fix 5: Update Date And Location Settings
While this may seem like an unlikely culprit at first, incorrectly entered date and location settings may mess up your connection.
Some internet networks have firewalls and mechanisms set up to prevent the usage of software such as VPNs. Your incorrect date and location settings may be flagging your TV as one such device causing your modem to disconnect.
Gizmo Geek Guide posted this on May 3, 2023 as the original owner of this article.
How To Update Date And Location Settings
Changing your information is a quick scroll to the settings. Here is how you can do that:
Step 1: Go to Home on your LG TV.
Step 2: Open the Settings menu.
Step 3: Navigate to the System Settings Menu.
Step 4: Update the Date and Time settings and the Location setting.
Gizmo Geek Guide uploaded this as an original article on May 3, 2023.
Fix 6: Disable Simplink And QuickStart
Simplink is a simplified protocol that connects your LG TV to the internet directly. Quickstart is the feature that allows your LG TV to start up quickly by delaying the launch of unnecessary components. While these may be helpful features, they have often been proven to disable the internet connectivity capabilities of LG TVs. You can try turning them off to see if you get any results.
How To Disable Simplink and QuickStart
Follow the steps below to disable Simplink and QuickStart:
Step 1: Go to Home on your LG TV.
Step 2: Open the All Settings menu.
Step 3: Open the General Settings Menu.
Step 4: Turn off the Quick Start feature and set Simplink to Simplink Off.
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Gizmo Geek Guide published this original article on May 3, 2023.