It can get annoying fast when Hulu isn’t working on your Roku TV. Let’s talk about why this may be happening and what you can do to get it fixed.
Hulu may not be working on your Roku TV because the app must be updated. It could also be due to playback issues, an unpaid subscription, or the TV not connecting to the internet. To fix these issues, update the Hulu app, update your Roku TV’s software, pay the subscription, or reset your router.
Let’s dive into these common problems in a little more detail, so that you can get your Hulu app up and running again.
Why Hulu Isn’t Working on Your Roku TV
It can be disappointing when the Hulu app on your Roku app stops working. When Hulu stops working on a Roku TV, it’s normally due to an issue with the app, the TV itself, or the internet connection.
Let’s look at each of these causes in a little more depth:
The Roku TV Needs to be Updated
Roku TVs need to have regular updates to function correctly. Like other Smart TVs, Roku has software that must be updated to continue streaming all of your favorite shows and movies. It will often stop playing apps when you don’t update your TV.
When you don’t regularly update your Roku TV, it can cause your downloaded apps not to work correctly.
The Hulu App Is Having Playback Issues
All video streaming apps have playback issues at some point. This can happen when bugs and glitches happen in the app.
When the Hulu app is having playback issues, there are a few things that you should think about:
- When was the app last updated? Like your TV, the app needs to be updated regularly to continue to play well.
- Is this the only app that is having problems? If there are others, then it’s probably due to a different issue than playback problems within Hulu.
- When was the last time the cache was cleared for Hulu? When an app becomes overloaded with information, it often has problems continuing to play. Apps are designed only to hold so much information at one time.
The Roku TV Isn’t Connected to the Internet
Occasionally, your Roku TV may disconnect from the network. Some common reasons why this happens include:
- A power outage
- Your internet connection was reset
- You’ve recently changed your internet password
- You have a new Roku TV
Your Hulu Subscription Hasn’t Been Paid
Hulu is one of the most popular streaming content apps but it doesn’t come free – you have to pay a subscription fee. Hulu offers various subscription plans including:
- A monthly basic fee
- A monthly fee without ads
- A monthly fee including access to other apps, such as Disney+ and ESPN+
Whichever Hulu plan you have, you must pay the subscription fee, or your access will automatically be cut off. This could explain why it’s not working on your Roku TV.
The most common reason for a Hulu subscription fee not being paid is a change in debit or credit card details.
How To Fix Hulu Not Working on Your Roku TV
Now that I’ve discussed why Hulu may not be working on your Roku TV, let’s discuss some things you can do to help solve these problems:
1. Reset the Internet Connection
When the internet connection is interrupted, you must reset the connection on all your devices. Sometimes the devices reconnect on their own, and other times you’ll need to do it manually. If your Roku TV already has an established connection to your WiFi network, it should reconnect automatically.
If this doesn’t happen, you may need to reset the connection manually, which involves removing and then re-adding the connection.
If the Roku TV tells you that it is connected, but your apps are still not working, you may need to reset your internet router. This can be done by switching it off, and unplugging it from the power outlet. Wait a few minutes before turning it on again and re-establishing the connection.
2. Update Your Roku TV
A Roku TV will typically update on its own, but this doesn’t always happen. While they are designed to update automatically, if your Roku TV doesn’t have updated software, it will stop updating automatically.
When the Roku TV has been turned off, it will begin an update, similar to your smartphone when left charging overnight. However, if you need to do it manually, the easiest way is to do a hard reset on your Roku TV.
You can do this by unplugging the device for about one minute and then turning it back on. This should allow the device to look for updates and then begin updating.
You can usually tell whether or not your TV needs to be updated by going into Roku’s settings. There should be an option to Check for Updates, where you can follow the instructions to update your TV.
3. Troubleshoot Your Hulu App
If the issue is with the Hulu app itself, there are various things that you can try.
The first thing is to reset the Roku TV. Simply power it off, unplug it, and leave it for a few minutes.
If this doesn’t work, clear the cache in the Hulu app. The cache holds all the information about your browsing data, streaming, and so on, and it can become overwhelmed quickly.
Gizmo Geek Guide posted this on February 10, 2023 as the original owner of this article.
Finally, try uninstalling and reinstalling the Hulu app. The app will be reinstalled with the latest version, which should have solved any previous bugs or glitches.
4. Pay Your Hulu Subscription Fee
Not sure if your Hulu subscription fee is still active? Log into your Hulu account on the website or app, and navigate to your account and payment details. Here, you will see if your fees are up to date.
If not, you will need to update your card or bank account information to reinstate your subscription.
Final Thoughts
Hulu has been known to stop working on many devices including the Roku TV and on a Firestick.
When Hulu stops working on your Roku TV, it’s almost always due to connectivity problems between the TV and the internet, playback issues in the Hulu app, or you need to update your Roku TV’s software.
Gizmo Geek Guide uploaded this as an original article on February 10, 2023.
This can be easily corrected by updating your TV, troubleshooting the Hulu app, and resetting and reestablishing the internet connection.
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Gizmo Geek Guide published this original article on February 10, 2023.