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How To Reset Samsung TV

It’s a good idea to reset your Samsung TV if you’ve been experiencing issues regarding its hardware or software. Resetting is the easiest way to fix a problem before you get into the technicalities of it. While you may be unaware, there’s more than one method you can follow to reset your Samsung TV.

Samsung TV Home Screen

You can reset your Samsung TV by going into its settings and performing a factory reset. You can also perform a soft reset which will drain any sort of residual energy inside your TV and might be able to fix the issue you’ve been facing. If not, you can also troubleshoot some of the TV’s settings individually to get rid of the problem at hand.

Resetting your TV can get tricky sometimes but our article will help make things easier for you. So without further adieu, let’s take a look at the methods you can follow to reset your Samsung TV.

5 Reasons To Reset Your Samsung TV

Samsung TV and Remote

Understanding the reasons for resetting your Samsung TV will help you better diagnose the issue and select the right fix. Therefore, before we talk about the methods, let’s have a brief discussion as to why you need to reset your Samsung TV:

Reason 1: Audio Issues

If you feel your Samsung TV isn’t as loud as it was before or the volume feels uneven at times, you may want to perform a factory reset. A factory reset can rid your device of any corrupted drivers that may be affecting the speakers or the sound output of your TV.

Reason 2: Apps Not Working

Samsung TV Prime Video App

Performing a factory reset is also a great fix if you’ve been encountering constant trouble with streaming services apps such as Youtube or Prime Video. Resetting your TV will clear these apps of the corrupted cache and data that might be hindering their ability to function properly.

Reason 3: Connections Not Being Recognized

A factory reset can also fix issues that may obstruct your Samsung TV from identifying connected devices, such as a soundbar, console, or USB drive. While the problem may turn out to be a hardware issue, it won’t do you any harm to perform a reset since it just might be able to solve the problem and save your precious time.

Reason 4: Distorted Image/ Vertical Or Horizontal Lines

If your screen has started to exhibit distorted images or lines on your screen, it might be because something is conflicting with the software of your TV responsible for displaying the images to you. A reset of your TV might just be able to eliminate that issue and save you the trouble of going through the hassle of reading online guides.

Reason 5: A Used TV

If you’ve bought a used TV from someone, it’s a good idea to perform a factory reset. A reset will eradicate all the settings used by your previous owner and allow you to personalize the TV according to your needs.

4 Ways To Reset Your Samsung TV

Samsung Remote

Resetting your Samsung TV can come in handy, especially if you’re encountering bugs/glitches that negatively impact your TV’s performance. A reset can wipe the slate clean and can fix most of these issues in just a matter of minutes.


Requires Remote

Deletes all data

Hard Reset — Through SettingsCan be done without the remote as wellYes
Through Service MenuCan be done without the remote as wellYes
Soft ResetYes, cannot be done without the remoteDeletes nothing. Removes extra residual energy only
Resetting Individual SettingsYes, cannot be done without the remoteDeletes the data of the individual setting only

Method 1: Resetting Via Samsung TV’s Settings

With Samsung releasing so many state-of-the-art models of its TVs, each one has a different method to be reset through the settings. I’ll be discussing ways to perform a reset on the older models, too, so you don’t need to worry if you don’t have the latest one at home.

2021-22 Models

If you do have the latest model at home, resetting it will be nothing more than a walk in the park. Here’s how you can do it:

Step 1: On your remote control, click on the Home button. It will have a home icon on it and will open the main menu on your screen

Step 2: After you’ve opened the main menu, navigate to Settings at the bottom left of the screen

Step 3: Go to Support → Device Care → Self Diagnosis → Reset Smart Hub

Step 4: After that you’ll be asked to enter a code. The default code is 0000. The reset procedure will then begin.

2018-20 Models

If you’re a step behind the latest model of Samsung TV, fret not! Here’s how you can reset your TV if it has a year model of 2018-2020:

Step 1: Click on the Home button on your remote.

Step 2: Open Settings → Support → Self Diagnosis → Reset.

Step 3: You’ll be asked to enter a pin. The default pin is 0000. Enter it and select Reset.

Step 4: Click Ok on the prompt that follows up. Your TV will automatically restart after the reset is completed.

2014-2017 Models

Here’s how you can reset your Samsung TV if you’ve got a model from 2014 to 2017:

Step 1: On your remote control, press the Menu button. On some versions, it might read as ‘123’ as well.

Step 2: Select Support → Self Diagnosis → Reset.

Step 3: Enter the pin asked. The default pin will be 0000 if you haven’t set one. Then press Yes on the prompt that follows.

2013 And Older Models

The methods for resetting Samsung TVs older than the 2014 version will be the same. Follow the steps mentioned to perform a factory reset on them:

Step 1: On your remote control, press and hold the Exit button for 12 seconds. Ensure that your TV is turned on when carrying out this step.

Step 2: Then, lift your finger. On your TV screen, click Ok on the prompt that shows. The TV will then be reset. The next time you turn it on, it will walk you through the processes of setting it up.

How To Perform Factory Reset On Samsung TV Without The Remote

If you’ve broken your TV’s remote control or it’s gone faulty, you can still perform a factory reset without it. The first way would be to use a smart remote by downloading it on your mobile phone.

An alternative way would be to follow the steps mentioned:

Step 1: Turn your TV on and let it run for about half a minute.

Step 2: Then hold the power button that’s located on your Samsung TV for about 15 seconds.

This will factory reset the TV.

Method 2: Resetting Via Samsung TV’s Service Menu

If, for some reason, you can’t access your Samsung TV’s settings, you have the additional option of using your TV’s service menu. This menu is a helpful feature that is home to many of the essential troubleshooting solutions on your TV.

The main benefit of using this menu is that it gives you access to settings that let you make significant changes to your Samsung TV.

How To Reset Your Samsung TV Using Service Menu

Accessing the service menu might sound complex; however, it’s pretty easy to do. Here’s how:

Step 1: Put your TV on standby mode by pressing the Power button on your remote. This will usually be at the top left.

Step 2: After you’ve completed Step 1, quickly press the combinations of these buttons on your remote in the sequence they’re mentioned:

Mute button → 1 → 8 → 2 → Power button.

You’ll then see the Service Menu on your screen.

Step 3: On the service menu, go to Reset → Enter. Wait for a while and the next time your TV turns on, it’ll have deleted all of your previous settings.

How To Access The Service Menu Without A Remote On Samsung TV

If you’ve damaged or lost your TV’s remote, you can still access the service menu of your Samsung TV. Go to the back right of your TV, and you’ll be able to see a square-shaped button. When you click it, the TV will turn itself on, and you’ll see the menu button at the bottom of the screen. The volume keys can help you assist and make the changes you want.

You can also download a smart remote on your smartphone to access your Samsung TV’s service menu. The smart remote will only work if your phone holds the capability of sending out infrared rays.

Method 2: Soft Reset

Wall mounted flat screen TV

You can Soft Reset your Samsung TV, which might be able to fix the issue you’re currently facing. A soft reset is similar to turning your TV on and off, but it also drains the residual energy stored inside your TV, which turning your TV on and off cannot do. This energy might be tinkering with the functionalities of your TV, and releasing it is always a good idea.

A soft reset is also different from factory resetting since it won’t delete any of your pre-existing settings and data. So if you want to perform a reset but still keep all of your data intact, a soft reset is the way to go.

How To Soft Reset Your Samsung TV

If you don’t know how to perform a soft reset on your TV, worry not! Just follow the easy steps mentioned below:

Step 1: Unplug your Samsung TV’s power cable for a minute. Wait for a whole minute before you begin step 2.

Step 2: After a minute is gone, go to your TV’s power button and hold it for about 30 seconds. Don’t confuse it with the power button of your remote control, and ensure you’re holding the power button of your TV instead.

Method 3: Resetting Individual Settings

You can also choose not to reset each and every setting on your Samsung TV but only revert those settings back to default which is causing you unneeded trouble. This way, you’ll only have to change the settings you just reset rather than getting into the hassle of setting up everything from scratch.

Gizmo Geek Guide posted this on April 2, 2023 as the original owner of this article.

Resetting Network Settings

If you’re facing connectivity issues on your Samsung TV or if the loading time on streaming services seems to be slow, you can try giving the network settings a reset to see if it fixes the problem:

Step 1: Launch Smart Hub on your TV and then go to Tools → Settings → Reset.

Step 2: Enter the pin code asked. If you didn’t set one, the default pin is 0000.

Resetting Sound Settings

Samsung offers you a setting that allows you to reset only your sound settings. This is handy, especially in the case where your sound seems to be lower than usual or if it’s crackling. Here’s how you can reset your audio settings:

Step 1: Press the Home button on your remote control to open up the main menu on your screen.

Gizmo Geek Guide uploaded this as an original article on April 2, 2023.

Step 2: You’ll see a Settings option on the bottom left of your screen. Navigate to it.

Step 3: Then go to Sound → Expert Settings → Reset Sound.

Step 4: Select Yes to confirm.

Resetting Picture Settings

If you’re facing issues with the display settings on your Samsung TV, you can reset your TV to fix the issue by following these easy steps:

Step 1: Click on the Home button on your remote.

Step 2: Navigate to Settings → Pictures → Expert Settings → Reset Picture.

Step 3: Select Yes to confirm.


What To Do If I Forgot My Samsung TV Pin Code?

The default pin of your Samsung TV is usually 0000. However, if you had it changed later on and have forgotten it, fret not! You can reset the pin code by pressing the combination of the five keys on the remote control I’ll be mentioning. However, you’ll need to be quick since otherwise, it won’t work.

These are the keys: Mute button → 8 → 2 → 4 → Power Button.

Is Having A Smart Remote Instead Of The Original Remote A Good Idea?

A smart remote isn’t a bad idea to have since you won’t need to find the remote control every time you sit down to relax and watch the TV in peace. If you have multiple Samsung TVs at home, you can control them with just one of your smartphones. On top of that, you won’t even need to unlock your phone since they can be controlled through voice assistants.

What To Do If I Am Unable To Reset My Samsung TV?

If you’re unable to reset your Samsung TV with the methods mentioned above, the best way would be to contact Samsung Support since they’ll guide you on what to do. The cost may depend on how severe the problem is, but if the problem lies somewhere in the software of your TV, it would hardly cost you anything.

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Gizmo Geek Guide published this original article on April 2, 2023.

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