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How To Reset Hisense TV

Is your Hisense TV giving you problems? If so, it might be time to reset it. Hisense TVs are relatively easy to reset.

Hisense TV Reset

To reset your Hisense TV, you must follow a series of commands within your settings. There are quite a few steps involved in doing so, and it varies depending on the year of your TV. However, the basics are to navigate to the factory reset option, enter your pin, and proceed to reset the TV.

This article will cover all the details of what this looks like. I’ll also go over some common reasons your Hisense TV may need to be reset in the first place. Let’s jump in!

Reasons To Reset Your Hisense TV 

Hisense TV Reasons Reset

Resetting your Hisense TV can help solve various issues. Let’s discuss each of them below:

Your Hisense TV Isn’t Responding

If your Hisense TV is frozen and isn’t responding when you try to navigate with the remote, it’s time for a factory reset. This usually happens when the TV has become too overloaded with information that hasn’t been cleared in a long time.

Your Hisense TV Is Slow

Hisense TV Hisense is Slow

If your Hisense TV isn’t responding as quickly as it used to, resetting it will clear out its internet memory and the caches for the apps installed on the TV. TVs aren’t built to have multiple applications running at once and if you have twelve different apps running in the background, it will run significantly slower, and may also freeze. 

Once a reset has been done, this should free up a lot more memory, and help it to respond quickly. 

Your Hisense TV Won’t Turn On

If you have tried turning your Hisense TV on with the remote control and the unit’s on button, and nothing happens, you should check the electrical outlet or power cord. If the power cord is plugged in properly and doesn’t show signs of damage, you may need to do a hard reset to get your TV up and running again. 

5 Easy Ways to Reset a Hisense TV

Hisense TV Easy Ways

Once you’ve established that you need to reset your Hisense TV, you’ll be pleased to learn that it’s a straightforward process. Here’s how to do it: 

1. Power Cycle Your Hisense TV

Power cycling a TV is the most basic method of resetting it as it involves simply turning it off and on again. This is often enough to eliminate issues with speed and responsiveness. After powering your TV off, wait a few minutes before turning it on again. 

If this doesn’t resolve your issue, proceed to one of the steps below. 

2. Clear Your Hisense TV’s Cache

Before resorting to a hard reset, you can try clearing out the TV’s memory bank and the cache for all the apps. This often helps resolve responsiveness and speed issues in a TV. Here’s how to clear your TV’s cache: 

  1. With your TV on and using your remote control, press the Home button. 
  2. Select Network from the menu that appears. 
  3. Press the Clear Internet Cache option, and wait a few minutes while the TV deletes the browsing menu. 

3. Resetting an Older Model Hisense TV

If you need to reset your TV to default factory settings and your TV was made before 2013, then this is the section for you. Here’s the basic rundown of what you’ll need to do:  

  1. Press the exit button on your remote. You should hold it for about fifteen seconds, and then release it.  
  2. You should now see the Hisense TV factory service menu appear. Click OK, and turn off your TV once you see this menu. 
  3. Wait for the TV to reset. This should take about thirty seconds, so wait for at least this long before turning the TV back on. 

Resetting older model Hisense TVs is a relatively straightforward process. Once the TV resets, you’ll need to reload all of your information and download your apps.  

4. Resetting a Newer Model Hisense TV

Resetting a newer model Hisense TV (one released in 2013 or later) is a little more complex because you have to go through a long entire process in the menu before you can reset the TV. 

One thing to note is that with each method below, you will be asked to enter a pin code at the end when it’s time to do the factory reset. This guarantees that you aren’t accidentally resetting the device since it erases everything you have on the TV.

There are quite a few ways to do this through the menu, and I’ll provide information on each one:  

Method 1

The first method involves the following steps: 

  1. Power your TV on. Some situations are better solved by starting with the TV off, but in this situation, you’ll want to make sure that your TV is powered up and ready to go.
  2. Navigate to the Menu section. You can find the menu button on your remote control. However, if you’re having trouble finding an option for a menu on the remote, you should be able to find the button directly on your TV. 
  3. Select Support. The next step is to go into the support option in the menu. This will lead you to run a self-diagnosis on the TV and allow you to factory reset the TV. 
  4. Select Self Diagnosis and then Reset. The final step in this process is to select self-diagnosis, which will bring you to an option to reset the TV. When the reset option appears on the TV, select it, and the factory reset process will start. 

Method 2 

Here are the steps to follow for the second method: 

  1. Turn your TV on. As with the previous method, you’ll want to start with your TV on because this will enable you to navigate the menu.
  2. Select Settings. The settings are the key area you need to access with this method. This will allow you to restore the default factory settings.
  3. Navigate to About TV. This section contains all your TV settings, including the option to Factory Reset the TV. 
  4. Restore your TV to Factory Default. Your TV should now look like it was when you first bought it. You’ll need to download all of your apps again. 

Method 3 

These are the steps to follow for the third method: 

  1. Power your TV on by pressing the “on” button on the remote or TV. 
  2. Go to Home and then Settings. On your remote control, you should see a home button. Select this and then go into your settings from here.
  3. Go to Device Preferences. The next step is to enter your device preferences, where you can access the option to reset your TV.
  4. Navigate to Reset and then select Reset Everything. The final step is to perform the actual reset. To do this, simply select Reset. When presented with the option to reset everything, select yes

The TV should take about thirty seconds to reset, and it will then be as good as new. 

Method 4

This method is the simplest of the ones we’ve discussed for resetting a Hisense TV. To perform this, follow the steps below: 

  1. Navigate to Settings. You can do this from the Menu. 
  2. Go to Storage and Reset and Then Factory Data Reset. After this, proceed with the factory data reset. 

5. Resetting a Hisense TV That’s Completely Unresponsive

To reset a Hisense TV that is completely unresponsive, simply locate the reset button behind your TV. It should be a fairly small button that you will need to push in with a toothpick or another sharp, small wooden instrument. 

Once you find the button, simply hold it in for about twenty seconds and then reboot the TV. 

In this situation, you may find it impossible to navigate through the menu to get to the factory reset. 

If the reset helps, and it should, avoid putting too many apps on your TV moving forward. This will help to keep the memory from being overloaded and help the TV run significantly smoother.

If you like to have many apps on your TV, you should completely close them after using each one. While this may be annoying to do, it will definitely make a difference and help avoid you having to factory reset the TV in the future. 

What Does a Factory Reset Do for Your TV?

When resetting your TV, it’s helpful to know what happens when you reset it. You may have heard that you should do a factory reset if your TV isn’t working correctly, but if you aren’t sure what this entails, it may come as a nasty shock when the TV reboots.

A factory reset returns an electronic device back to the manufacturer’s settings. The TV’s data is completely removed, including the user data, third-party applications, and information that the device has collected about you or your browsing habits throughout the time that you’ve owned it. 

There won’t be accounts left on your device, no leftover data – just a brand-new setup. While it might still look a little dusty on the outside, your device is now running as good as new. 

The single exception to there being data left on your TV is if you have an external memory card attached to the TV. Factory resets only reset the actual device. External memory cards or USBs aren’t affected because they aren’t part of the internal components of the TV. 

Gizmo Geek Guide posted this on January 31, 2023 as the original owner of this article.

When You Shouldn’t Reset Your TV

Hisense TVs are made to last and are popular choices. As you’ve seen above, resetting your TV can help solve a wide range of problems. However, there are certain situations where a factory reset isn’t necessary. There are also instances where resetting the TV can cause more harm than good. 

With that in mind, let’s look at some common problems your Hisense TV may be experiencing as well as some other solutions to look at before moving forward with a factory reset: 

The TV is Flickering

TVs flicker for many reasons. This is the case with almost every brand including Hisense, Roku, and TV Firesticks.  Most often, the interior LCD panel has a light that is going out. If it’s not due to the panel, it’s usually due to improperly inserted or damaged cables. 

In a situation like this, resetting the TV isn’t going to do too much for you. The best option is to open up the back of your TV and look at the cables inside. One solution is to place masking tape around the large bundle of cables known as the ribbon cord.

Most often a flickering problem will be taken care by binding the cables closer together with tape.

Gizmo Geek Guide uploaded this as an original article on January 31, 2023.

The TV is Shutting Off on Its Own

Usually when the TV begins shutting off on its own people jump to the conclusion that they need to reset the TV. However, this is a common issue especially in newer TVs. Surprisingly, the reason the TV is doing this isn’t due to an internal problem. In fact, the TV is doing exactly what it’s supposed to do.

Most newer Hisense TVs come with a low power mode, which shuts off the TV at specific intervals. This may be a specific time in the night or it may be when the TV is doing certain tasks such as playing music. 

This is highly likely to be the problem if you notice that the TV is sometimes still playing audio while only the display turns off. 

Normally, you can go into your Hisense TV settings and turn off the energy saving mode. This will almost always fix the problem, and you save yourself the trouble of going through a reset. 

Final Thoughts

There are many reasons and ways to factory reset a Hisense TV. Overall, the easiest way to use Method 4. If you have a TV that is older than 2013, then use the very first method I discussed. 

Be sure to try other options before deciding to reset your TV, as a reset isn’t always necessary. In any case, be prepared to lose all your data afterward, but have fun resetting your TV.

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Gizmo Geek Guide published this original article on January 31, 2023.

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