It is incredibly frustrating when you turn on the TV to watch your favorite show, but the channel isn’t there. Not only is it confusing, but fixing it can be an inconvenience and costly as well if you decide on calling in a professional repairman. So, how can you fix your Samsung TV that is losing channels?
The issue of losing channels is mainly due to faulty HDMI and antenna cables, outdated firmware, and poor network signals. However, you shouldn’t worry as you can easily fix this issue with methods such as factory resetting your TV, tuning it, carrying out a channel scan, or changing the location of the antenna.
Even though you can find countless solutions to the disappearing channel problem on the internet, it can be quite a hassle to identify which method will actually help you. However, with this guide, I aim to provide you with the assistance you need to fix this problem.
3 Reasons Behind A Samsung TV Losing Channels
Before jumping to the solutions, it is better to get a grasp on the root cause of this problem so you can figure out the most suitable remedy to fix it.
Reason 1: Faulty Coaxial/HDMI Cables
A damaged coaxial/HDMI cable might be the reason why you are losing your channels. This is because a faulty cable creates a distorted signal which prevents your TV from identifying many channels, causing them to not even appear on your TV.
To determine if your TV is experiencing a cable issue or not, use the following procedure.
Step 1: Find a coaxial/HDMI port on the backside of your TV.
Step 2: Disconnect the coaxial/HDMI cable.
Step 3: Pause for 30 seconds.
Step 4: Reconnect the wire back to the port.
If you can locate the missing channel, a faulty cable was the reason behind it.
Reason 2: Outdated Firmware
If you own an older model of Samsung TV, out-of-date firmware might make your channels vanish. Go to Samsung’s website first to see whether your model’s firmware has received any updates. If there is an update, download it to resolve the missing channel problem. If not, you must get in touch with Samsung and ask them to send a technician who can update the firmware on your TV.
Reason 3: Poor Signals
If you see ‘No Signal’ over some channels, it might very well be that some channels are receiving a reliable signal. Generally, rain, high winds, and fog can all cause your smart TV or mounted antenna to lose service. A rooftop antenna might lose signal if there are tall structures nearby. If so, you might want to consider moving the antenna to improve signal reception.
Summary Of Causes
To recap, here is a brief summary of the reasons behind your Samsung TV losing channels:
|
Causes |
How To Identify? |
|
Damaged coaxial/HDMI cables |
Examine the cable to see if its damaged |
|
Outdated firmware |
Type your TV model on Samsung’s website |
|
Poor signals |
Try to adjust your antenna |
4 Ways To Fix Samsung TV Losing Channels
Now that we have briefly explained what can cause your TV to lose channels, we can move on to discuss how to actually fix this problem. Here is a list of four solutions that I have prepared to guide you on how to resolve this issue.
Fix 1: Factory Reset Your TV
It is very common for people to keep adjusting their TV settings to their own preferences. However, sometimes the wrong settings may cause the TV to lose its channels. To solve it, you should revert the changes you’ve recently made. However, if you don’t remember what you changed, you can simply reset your TV and make all settings return to default.
With that said, this process will delete all of your data and apps while also eliminating any bugs that might be the ones causing the channels to disappear. You can follow the steps I have laid out below to factory reset your TV:
Step 1: Press the Home icon on your Samsung TV remote.
Step 2: Select Settings → Broadcasting → choose General.
.
Step 4: Click “Reset” and type your TV pin. The default pin is ‘0000’ if you’ve never tinkered with it.
If you have a Samsung TV model that was manufactured before 2019, then carry out the following procedure:
Step 1: Go to Settings and select Support from the “System” list.
Step 2: Click Self Diagnosis.
Step 3: Press Reset and type the pin for your Samsung TV. If you don’t have a pin set up, your default pin will be ‘0000’.
Gizmo Geek Guide posted this on April 13, 2023 as the original owner of this article.
Fix 2: Tune Your TV
If you notice that you are missing channels, the first thing you should do is tune your TV. Tuning will help you retrieve missing channels and restore their reception. Follow the steps I have laid out below to successfully tune your Samsung TV:
Step 1: Click the Menu button on your TV remote.
Step 2: Select Broadcast → Auto Tuning
Step 3: Choose “Start” to begin the tuning process.
Fix 3: Carry Out A Channel Scan
When you carry out the channel scan process, your TV stores the data of all available channels and then shows it to you afterward. These scans are quick and simple to use and can immediately fix your missing channel problem.
Gizmo Geek Guide uploaded this as an original article on April 13, 2023.
Follow the procedure stated below to scan the available channels without any mistakes:
Step 1: Choose “TV” from the source option if your Samsung TV is not receiving all channels.
Step 2: Select “Channel Scan” after attaching your antenna to the RF socket on the TV’s rear.
Step 3: Choose “Air, Cable, or Both” and search for any channels that have a strong signal.
When you return to your TV’s channel list when this process has finished, you should be able to view every channel that is currently accessible.
Fix 4: Change The Location Of Your Antenna
The installation of antennae on the home’s roof causes specific TV channels to vanish. The channels should be visible if the antenna is positioned correctly, try to place the antenna on your rooftop where there are no obstacles to block the signals. If you are still experiencing losing channels after installing a high mast and setting your antenna there, try purchasing a new antenna.
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Gizmo Geek Guide published this original article on April 13, 2023.