It’s Friday night and you’re ready for a game night with your buddies on your PS5, but is your HDMI port not working on your Samsung TV? Although Samsung has been at the top of entertainment providing for quite some time, even their TVs can often refuse to acknowledge an HDMI cable. Nevertheless, this doesn’t mean it can’t be fixed!
Your HDMI cable may not be detected by your Samsung TV if it is damaged, the cable is plugged into an incorrect source input, or the source device is not turned on. You can try changing the HDMI cables, soft resetting the TV, replugging your HDMI cable, or updating your TV’s software to solve the HDMI issue.
However, just being aware of these fixes and being able to fix them are two completely different things. To get your HDMI working again on your Samsung TV, keep reading for details on every fix.
4 Causes For Your HDMI Not Working On Samsung TV
Understanding the causes of HDMI not working on your Samsung TV is the first step in fixing the issue. Here are all the possible reasons hindering you from connecting different devices with your Samsung TV:
Cause 1: Loose Cable
The most common cause for your HDMI not working on your Samsung TV is a loose HDMI cable. A worn-out or damaged HDMI cable might not be able to connect your device, as most of the signal will be lost in the process.
Cause 2: Old Samsung TV Software
If you have older firmware installed on your TV, it might be why you cannot connect your devices to the TV using an HDMI cable. The newer versions have solved many issues, such as glitches and viruses in the system which can cause HDMI not to work on your Samsung TV.
Cause 3: Incorrect Input Source
Be careful which HDMI port you have connected your device with. If you choose HDMI one as the input source, ensure that you have not plugged your cable into the number two or three ports. This will result in no signal being received, which may be perceived as the HDMI not working.
Cause 4: Issue With Source Device
Lastly, your TV might not be causing the issue. Surprisingly, the device you are trying to connect to your TV may be the reason for the problem. You will have to ensure that the device you are connecting supports HDMI connections and is turned on.
5 Fixes To Get Your HDMI Working
Now that you know the causes of HDMI not working on your Samsung TV, you need to know how to fix them. To solve the issues with your HDMI cable, here are a few quick and easy solutions you can try.
Fix 1: Soft Reset
Performing a soft reset of your TV will shut all its apps down and turn them back on which may solve any glitches. This is probably the first thing you should try when faced with an issue regarding your Samsung TV.
How To Soft Reset Your TV?
Soft resetting your TV can be a pretty simple task. However, you should still follow the proper steps to ensure nothing goes wrong:
Step 1: Disconnect all the HDMI devices connected to your TV and unplug the TV from the wall.
Step 2: Press the TV power button for about 30 seconds to allow any residual power to get drained. This will force the TV to restart all the installed applications which may have caused a glitch the last time turning on.
Gizmo Geek Guide posted this on April 21, 2023 as the original owner of this article.
Step 3: After about 10 minutes, plug your TV back in and power it on.
Fix 2: Check For Software Update
Ensure that the firmware you have installed on your TV is the latest as the older versions might not support your device. You will have to update your TV’s software to get HDMI working on it.
How To Update Your TV’s Software?
Step 1: To update your TV, open the Settings menu and go into Support, > Software Update.
Step 2: From there, press Update Now, and your Samsung TV will begin to update to the latest version.
You can also set your TV to automatically update whenever new software is available by navigating your way to Settings and then Support. Then select Software Update and turn on Auto Update. This will automatically update your TV when a new version of the software is available.
Fix 3: Check Your HDMI Cables
The HDMI cable you are using may be damaged or loose, forcing the TV to not be able to get any signal from your devices. Also, the port that you are connecting to might be the issue.
To find the problem out of all the options, try plugging your device into a new port. This will test if the original port was damaged. Next, go for a new HDMI cable in the original port which will eliminate the chances of you using a damaged cable to connect your device.
Furthermore, you can also try connecting a different device to the TV, which will serve as proof that the device you were connecting originally was fine or not.
Fix 4: Factory Reset
When nothing else is working, try performing a factory reset of your TV which will return it to the state it was in when you bought it. This is a great way to get rid of any malware or viruses in the system.
How To Factory Reset Your TV?
Remember, if you have anything important on your TV, save it on an external drive before performing the factory reset by following these steps:
Step 1: Open up Settings and navigate your way to General.
Step 2: Next, find the Reset option and click on it. The system will ask you for a PIN to reset the TV. If you do not remember changing or setting a PIN for the TV, it is 0.0.0.0 by default.
Step 3: The factory reset will begin and you will need to wait for it to finish. Once done, your TV will restart automatically and you can set it up again.
Fix 5: Samsung Support
If you are unable to decipher the problem hindering your TV’s connectivity with the HDMI cable, it’s better to let a professional take a look. To do so, you can email the Samsung support team and they will help you out.
The issue might be due to the hardware and may require some parts to be replaced, for example, faulty HDMI ports. This is not something you should be doing by yourself, especially if you do not have some sort of prior experience with this kind of thing.
Gizmo Geek Guide uploaded this as an original article on April 21, 2023.
A much better option would be to let a Samsung-certified technician take a look and safely replace any damaged hardware.
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Gizmo Geek Guide published this original article on April 21, 2023.