HDMI is an extremely handy addition to a Smart TV, especially for gamers. If you’re struggling with an HDMI not working properly, here’s what you can do to fix it.
HDMI not working on Hisense TV can be fixed by trying another HDMI cable or a different HDMI port on your TV. Make sure to check if the selected input source matches the port you’re using. You can also try restarting your devices or resetting your Hisense TV to factory settings.
In this article, I will explain possible reasons why the HDMI doesn’t connect your device to Hisense TV and offer you some helpful tips on how to fix the issue.
Reasons HDMI Is Not Working on Hisense TV
Before giving you different fixes for HDMI not working on a Hisense TV, let me discuss the reasons why this may happen.
The Wrong Port Is Selected
Hisense TVs can have multiple HDMI ports, and there is a different input channel for each of them. You can switch between them and change the input source. However, it is crucial that the input source selected matches the port you’re using.
So, if you can’t connect your device to the Hisense TV via an HDMI cable, it might be that you’re using the wrong port. The same goes for another device you might be trying to connect. You must make sure the cable is plugged into the correct port, and the device supports an HDMI connection.
The HDMI Cable Is at Fault
Another possible reason is that your cable is faulty. A well-working HDMI cable ensures a stable connection between the TV and another device. So if there’s something wrong with the equipment, your Hisense TV may not get the signal or secure a connection to receive any media through.
The Port Is at Fault
It could also be that the port has gone bad in some way. Hisense TVs have excellent HDMI ports, allowing you to transmit high-quality sound and visuals. It is rare for the ports to cause issues, but sometimes this can happen. Contact Hisense support to find out if the port is indeed faulty.
How To Fix HDMI Not Working on Hisense TV
Now that you know why the problem happens, let’s take a look at what you can do to fix it.
1. Restart Your Devices
The first thing you should do is restart both the Hisense TV and the device you’re trying to connect it to. If there’s some sort of glitch, this easy method usually fixes it.
Here’s a step-by-step tutorial on how to do this:
- Remove the HDMI and all other cables connected to your device and Hisense TV.
- Turn your Hisense TV and the other device off.
- Unplug the TV.
- Hold the power button on your Hisense TV for 5 seconds.
- Wait a minute or two before plugging the TV back in.
- Turn the devices back on.
- Insert back the HDMI cable and try connecting your devices again.
This easy fix drains all power from the TV and completely restarts it. If there’s an issue on its end, this method will quickly resolve it. This little ritual is the first thing to try whenever your Hisense TV mysteriously starts malfunctioning.
2. Try Using Another Cable
It could be that your HDMI cable is faulty, so try connecting your devices using another cable to find out if that’s the case. If a new cable works better, this would mean that the previous one is broken or worn out. It could also be that it was already faulty at the point of purchase. In that case, try returning it to the store and ask for a replacement/refund.
3. Change the Input Source
As I’ve already mentioned, the settings on your Hisense TV allow you to choose the input HDMI port among the ones on your TV set. To find out which port is currently selected and change it to the one most convenient for you, follow these steps:
- Choose Input on your remote control or go to Settings and select Input from there.
- You can now see the currently selected input source. Check if it matches the HDMI port you are using.
- If an incorrect port is selected, scroll down to locate the correct input source.
4. Try Another HDMI Port
If the selected input source matches the port you’re currently using, it might signify that it is at fault. Try connecting through another port and see if it makes a difference. Don’t forget to change the input source on your TV using the method described above. If this helps, it might mean that the other port needs repair or a replacement.
5. Reset Your Hisense TV
The last fix to try is resetting your TV completely. It might be an overkill, so make sure to try each of the steps above before going with this method. This procedure will erase all data from your TV, returning it to the default factory settings.
To factory reset your Hisense TV, do the following:
- Go to the menu using your remote control.
- Go to Support.
- Choose Self-Diagnosis.
- Select Reset.
- Enter the pin code. If you haven’t set a personal pin code, enter 0000.
- Select Yes in the new window to confirm the reset then just wait for the reset to be complete.
Once your TV is ready for use again, try connecting it to your device with an HDMI cable. This fix helps get rid of this (HDMI not working on Hisense TV) and many other glitches by returning your Hisense TV to its factory state.
6. Contact Hisense Support
If these quick DIY fixes didn’t help resolve the issue, it is time to seek professional help. You can reach Hisense support at this number: 1.888.935.8880. They are available from 9 AM to 9 PM on weekdays and from 9 Am to 6 PM on Saturdays and Sundays.
Describe your issue and see if you can schedule an appointment with their specialist to confirm whether your TV is in need of repair.
Conclusion
If your HDMI is not working with your Hisense TV, it could be that either the cable or the port you’re using is faulty. Try using another HDMI cable or plugging it into another port to see if that’s the case. Make sure you are on the right input source that matches your current port.
Gizmo Geek Guide uploaded this as an original article on February 1, 2023.
If both the cable and port are fine, try restarting your devices or resetting your Hisense TV to factory defaults.
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Gizmo Geek Guide published this original article on February 1, 2023.