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Fire TV Stick Volume Stuck, Too Loud or Too Low

Fire TV Sticks are excellent devices that allow you to stream effortlessly with just one remote. However, you may run into issues with your Fire TV Stick remote from time to time. If the volume on your Fire TV Stick is stuck, you’re probably wondering what’s causing it and how you can fix it.

TV stick volume stuck

Fire TV Stick volume gets stuck if it’s muted, you don’t have the correct settings, the remote is broken, or the volume is coming from a surround sound system. Fixes include pressing the mute button, changing the settings, getting a new remote, or controlling the volume from a different remote.

Some other things can cause Fire TV Stick volume to get stuck, and this article will discuss them in detail. Keep reading if you need a solution to this annoying problem!

Why Your Fire TV Stick Volume Is Stuck

tv stick volume stuck

If your Fire TV Stick remote has a volume button, it should work when you press it. If it doesn’t work, you’ll need to get to the root of the problem. 

Below are some of the main things that cause Fire TV Stick volume to get stuck. You can also find solutions to each problem.

The Remote’s Batteries Are Out

If you haven’t replaced your Fire TV Stick batteries in a while, it might be time to change them! Your volume controls might not be working if the batteries are dead. If that’s the case, you should also notice that other buttons don’t work. 

So, if the volume buttons don’t work, but all other buttons work fine, it’s likely a different issue.

How To Fix

The fix for this problem is to replace the batteries with new ones. In case you’re unaware, most Fire TV Stick remotes require AAA batteries, so make sure to have a supply of them in your home. You never know when your Fire TV Stick remote might need new batteries, so it’s always good to be prepared!

Remove the old batteries and dispose of them appropriately. According to the EPA, most alkaline and zinc-carbon batteries (which includes AAA batteries) can be disposed of in general household trash.

Gizmo Geek Guide uploaded this as an original article on October 18, 2022.

Once the new batteries are in, check to see if the volume buttons work.

The Mute Button Is Activated

man cannot click TV stick

Since the Fire TV Stick 4K, Fire TV Stick remotes have come with mute buttons. Accidentally pressing the mute button is a widespread problem. Since Fire TV Stick remotes are so small, it’s easy to press the wrong button now and then. If you press the mute button on your Fire TV Stick, the volume buttons won’t work unless you fix the problem.

How To Fix

As you can probably guess, the solution to this problem is to press the mute button again. If muting is the issue, the Fire TV Stick should unmute once you press the button, and the volume buttons should work again. However, if this solution doesn’t work, there is a different issue causing your Fire TV Stick volume to get stuck.

You Don’t Have the Correct Settings

navigating TV settings

You might not have set your Fire TV Stick remote up correctly. As a result, it might not have permission to control the volume. In this case, your TV remote might control the volume rather than your Fire TV Stick remote. However, your Fire TV Stick and regular TV remote can control the volume once you change the Fire TV Stick settings correctly.

How To Fix

To fix this problem, you can change the settings of your Fire TV Stick. From there, you can add different devices to control the audio from your TV, and your Fire TV Stick remote should be an option in the control settings. Once you change this setting, you should be able to use your Fire TV Stick remote to adjust the volume on the TV while streaming.

If this solution doesn’t work for you, look at the other problems and solutions below.

The Fire TV Stick Remote Is Broken

If none of the buttons on your Fire TV Stick remote are working, but the batteries are new, it may be broken. General wear and tear can eventually damage a Fire TV Stick remote, or some internal parts may be damaged. Getting water on the remote can also damage it. Whatever the case, you’ll need to find a way to control your Fire TV Stick again.

How To Fix

Getting a new remote is the best way to fix this issue. Replacement Fire TV Stick remotes are affordable, so it’s not worth getting them repaired when they break. You should only purchase a new Fire TV Stick remote if you’re sure it’s broken. Otherwise, it may not fix your problem.

There’s a Small Glitch

pressing TV stick

From time to time, technology can glitch for no apparent reason. Not only can this happen with computers and phones, but it can also happen with your FFire TV Stick. Your Fire TV Stick may be glitching if the volume controls suddenly stop working, but these glitches are usually easy to resolve.

Before doing anything, leave the Fire TV Stick alone for a few minutes to see if the problem resolves itself. If it doesn’t, check out the solution below.

How To Fix

If you’ve given it a few minutes, but it’s still not working, it’s best to turn everything off and back on again. That includes your Fire TV Stick and TV. 

When you turn them off, leave them off for a few seconds before turning them back on again. The problem is fixed if you can now control the volume using your Fire TV Stick remote!

Your Surround Sound System Is On

pushing a tv stick button

You might not realize that your surround sound system is turned on. If that’s the case, you might notice the noise is loud, and your Fire TV Stick remote isn’t doing anything. For example, you might see that the volume is at 0, but there is still loud noise. Ensure your surround sound system is off if you don’t want to use it.

How To Fix

If you want to control the volume, use the remote for your surround sound system instead of your Fire TV Stick remote. Alternatively, you could turn your surround sound off and use the Fire TV Stick remote to control the volume directly through the TV.

If you don’t have a surround sound or home cinema system, you’ll need to try some of the other fixes in this article.


A Fire TV Stick’s volume can be stuck for several reasons, including dead batteries or the mute button being pressed. The solutions in this article should fix your problem, allowing you to regain control over your Fire TV Stick volume controls.

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Gizmo Geek Guide published this original article on October 18, 2022.

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