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Disney Plus Not Working on Roku TV

When it comes to technology, there are always faulty points. As much as we love Roku TV, this is no exception. Disney Plus has been and continues to be one of the primary apps that don’t work on Roku TV, so let’s examine what’s happening here. 

Roku TV Disney Plus Not Working

Disney Plus may not be working on your Roku TV because the app has a server outage or the cache data is corrupt. You may also have an outdated Roku operating system, or the app may be experiencing bugs and glitches.

These aren’t the only reasons Disney Plus may not be working on your Roku TV, but they are some of the most common. Luckily, there are pretty simple solutions for all of them. Let’s get started. 

Why Disney Plus Isn’t Working on Your Roku TV

Roku TV Why Disney Plus Not Working

As I mentioned, there are a few different reasons that Disney Plus may not be working on your Roku TV. Usually, these are due to an issue with bugs within the app itself or an outdated Roku operating system if you haven’t updated it in a while. 

It’s pretty common for any app to have a server outage; over time, it seems like this has been more common with the Disney Plus app. It’s been randomly going down. When this happens, nothing will work on the app. 

Equally as common is an operating system that hasn’t been updated for a while. In this case, it’s usually more than just the Disney Plus app that stops working. 

Less common is that cache data is corrupt, but this could be the case, especially if it hasn’t been cleared for a time. 

The app may have developed a bug or been experiencing some glitches. This happens at a moderate frequency with various apps, and when it takes place, it can ruin the entire experience of using the app.

How the app responds depends on what the problem is. Let’s look at each of these issues in a little more detail. 

The Disney Plus Server Is Down

As I mentioned, servers go down fairly frequently, and it’s not uncommon for the Disney Plus server to go down.

The server runs the app from a distance, and without it, the app won’t work. This is true not only for your TV but also for any Disney Plus app on any TV. This problem isn’t specific to issues with the Roku TV. 

Usually, you can check whether or not the server is down by visiting the official page of Disney Plus. We’ll talk more about this shortly.

The Roku Operating System Needs To Be Updated

Roku TV Needs Update

All technology needs to be updated frequently, and Roku Operating Systems seem especially sensitive to this. You can update the system by entering your Roku TV settings. 

Your settings will also tell you whether or not you need an update. Usually, your Roku TV will notify you ahead of time, but this doesn’t always happen, mainly if it’s been a long time since you last updated. 

In this case, it’s usually best to try to restart your Roku and see where it takes you. We’ll discuss this more in a moment. 

The App Has a Bug or Glitch

All apps end up with bugs and glitches. This happens relatively frequently, and overall it’s nothing to worry about. It will end up shutting down the app for a while, though. 

Usually, an update will fix the app. Most often, this is done through uninstalling and reinstalling the app, usually a relatively simple process. When the app is reinstalled, it loads an updated version, thus fixing any bugs in the process. 

The Cache Data Is Corrupted

As I mentioned above, this doesn’t happen often. However, it does happen and can usually be fixed by simply clearing the cache. This should be done fairly frequently in any case. 

Usually, this takes place because the cache has been overloaded with information. This can happen on any app or in any browser, and with Disney Plus being a video-streaming app, it happens even more frequently due to the amount of information that gets stored. 

How To Fix Disney Plus Not Working on Roku TV

Roku TV Fix Disney Plus Not Working

As we discussed, the good news is that most of these issues are easy to fix. Let’s look at how you can fix each problem we discussed today. 

1. Check the Server on the Disney Site

There isn’t a lot you can do when the server goes down except check its progress on the official Disney website

Usually, when a server goes down, it happens because of a glitch that’s taken place in the internal workings of the app. 

The best thing to do is first to double-check whether or not it’s a server issue. Usually, there will be a notification on the website. If you find that the problem is related to a server issue, you will simply need to wait

It usually takes no more than twenty-four hours for a server to get up and running again if it’s not working. 

2. Update Your Roku OS

This is something that does need to be done by you, usually once every few months. You’ll typically need to do it manually, but you can set up your system to automatically remind you at certain times. 

To check whether or not the system needs an update, go into your Roku TV settings and click check for updates. You’ll simply need to update the system from here, and things should work smoothly from there.

You may also need to restart the Roku TV if it’s been too long since you last updated. A restart should also do an automatic update on the Roku Operating System. 

Gizmo Geek Guide posted this on February 9, 2023 as the original owner of this article.

3. Clear the Cache

If you have corrupted data in the cache, which holds all the information, the solution is usually as easy as clearing the cache

This can be done by accessing the settings for Disney Plus and selecting clear cache. Here’s an example of how to do this. 

4. Uninstall and Reinstall Disney Plus

Occasionally when an app hasn’t been updated often enough, it develops bugs. This is simply the natural process of what happens when you’re using an app.

To fix this problem, you don’t need to do anything more than uninstall it and reinstall it. This automatically updates the app and usually fixes any issues you’ve been having due to bugs. Simple enough!

Final Thoughts

If Disney Plus isn’t working on your Roku TV, it’s probably due to a server issue, a corrupted cache, bugs, glitches, or a Roku OS problem. 

Gizmo Geek Guide uploaded this as an original article on February 9, 2023.

These are relatively easy problems to fix, and you should be up and running without too many issues.

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Gizmo Geek Guide published this original article on February 9, 2023.

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